TTDN - WTAMU-Dallas Circuit is Down

Incident Report for TAMU Technology Services IT

Resolved

TX. Fiber crews has fixed the and restored the cut fiber that was affecting WTAMU-Dallas Circuit.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Posted Mar 12, 2026 - 06:02 CDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 11, 2026 - 18:00 CDT

Identified

The provider has identified a fiber cut located in Springtown, TX. Fiber crews are on-site and are beginning repairs.
Posted Mar 11, 2026 - 18:00 CDT

Update

Provider is investigating. TTDN services are still available via alternate path.
Posted Mar 11, 2026 - 12:30 CDT

Investigating

WTAMU-Dallas Circuit is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Posted Mar 11, 2026 - 12:19 CDT
This incident affected: Infrastructure (TTDN).