Canvas Tools PHP Vulnerability
Update - Simple Syllabus and Honorlock have been restored to full system functionality. Respondus LockDown Browser remains in their current state with no ETR.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 21, 2026 - 15:40 CDT
Update - Readspeaker, specifically the Customer Portal is down due to the PHP issue. But core functionality remains operational inside of Canvas.
Oct 21, 2026 - 14:15 CDT
Identified - This morning a vulnerability was discovered utilizing PHP memory exploits that affected three tools utilized in Canvas. The affected tools are as follows:

Honorlock
Simple Syllabus
Respondus LockDown Browser

The vendors for these tools have already created mitigating steps to prevent the effects of the exploit. These steps have caused either outages or degradation in the noted tools. Currently, there is no ETA for when the fix will be in place. However, the vendors have stated that fixes should be implemented this afternoon.
Oct 21, 2026 - 13:34 CDT
AssetWorks - AiM Degradation
Update - Services still remain in a degrated state as Engineers and the vendor work on a solution. no ETR is available at this time.
Oct 21, 2026 - 15:45 CDT
Monitoring - After collaborating with the vendor, admins rolled back the hotfix that was causing this issue. We will continue to monitor the stability of AssetWorks in the meantime to determine if the rapid restart behavior is fixed.

If you believe you are still experiencing the effects of this degradation, please report all information to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Oct 20, 2026 - 20:20 CDT
Investigating - Administrators have received reports that AssetWorks is experiencing a degradation caused by quick restarts of the service. Users who interact with the service during a restart with receive an HTTP error. The EAM Team is currently engaging the vendor for assistance to implement a fix.

At this moment, there is no estimated time to resolution.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 19, 2026 - 10:06 CDT
eMudhra CA Compromise
Update - Due to the revocation of the "emSign ECC Root CA - G3" root certificate, we are experiencing connection issues with the ACME proxies, acme-single.it.tamu.edu and acme-multi.it.tamu.edu. There is no estimated time to resolution. If you have an urgent need to issue a replacement RSA certificate, please reach out to certificates@tamu.edu.
Oct 21, 2026 - 13:48 CDT
Identified - On October 18th, 8 intermediate certificates issued by eMudhra, the CA upstream of CertiNext - our certificate issuance provider, were revoked by the trust stores ran by Mozilla, Google, and Apple. At about 8AM today, Mozilla announced that in addition to the 8 intermediate certificates, they would also be removing the root "emSign ECC Root CA - G3". This root is the trust anchor for ECC certificates issued through CertiNext/Internet 2's Certificate Service. eMudhra has announced that they have immediately stopped issuance from this root in advance of the emergency removal.

Once the root is removed, impacted systems may exhibit secure connection issues with errors such as:
"Your connection isn't private" (Microsoft Edge/Google Chrome/Safari)
"Be careful. Something doesn't look right." (Firefox)

This can also prevent secure connections for automated processes.

We advise that all system administrators utilizing ECC certificates re-issue certificates on affected systems using RSA key types immediately where possible.
For certbot, this can be done via the command line flag --key-type RSA
For simple-acme, this can be done via the command line flag --csr rsa

We will continue providing updates as more information becomes available.
Oct 20, 2026 - 15:44 CDT
12th Man Wifi Degradation at Reed Arena
Identified - Due to an issue with fiber cabling on the scoreboard, 12th Man Wifi at Reed Arena will experience degraded performance. No estimated time to restoration has been provided.
Oct 06, 2026 - 15:34 CDT
Core Services Partial Outage
Campus Email Operational
Canvas Partial Outage
Duo Multi-Factor Authentication Operational
Google Apps Operational
Howdy Under Maintenance
Microsoft 365 Operational
NetID Authentication Operational
TAMU Campus Internet Connectivity Operational
Phones and Cellular Operational
Zoom Operational
Administrative & Business Degraded Performance
Adobe Sign Operational
Aggie Educators Portal Operational
Aggie Schedule Builder Operational
AggieWorks Degraded Performance
Applicant Information System (AIS) Operational
Bill Payment Suite Operational
Camera Systems and Door Access Operational
FileX Operational
Financial Aid Portal Operational
Laserfiche Operational
Meal Plans Portal Operational
Parking and Transportation Services Operational
Flywire Operational
Communication & Collaboration Operational
Cable TV, IPTV Operational
Code Maroon Operational
Listserv Operational
Slack Operational
Infrastructure Operational
Data Center Services Operational
Enterprise Backup Solutions Operational
GitHub Operational
Private Cloud Services Operational
Public Cloud Services Operational
Radio - 800 MHz Radio System Operational
TTDN Operational
Virtual Private Network (VPN) Operational
IT Professional Services Operational
Axonius Asset Management Operational
Elastic Security Platform Operational
Service.tamu.edu Operational
TLS Certificate Issuance Operational
Teaching and Learning Operational
Aggie Virtual Desktop Operational
Computer Labs and AggiePrint Operational
MediaSite Operational
Modern Campus Operational
Qualtrics Operational
General Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Code Maroon Maintenance Oct 22, 2026 09:00-11:00 CDT

Begin Time: 2026-10-22 9:00am
End Time: 2026-10-22 11:00am

Details of Maintenance: Description: The Code Maroon alerting system will undergo Planned maintenance on Thursday, 10/22/26, from 9:00am-11:00a to apply software updates to production servers. The entire window is reserved; however, the Code Maroon registration outage will be no more than a couple of minutes during this time. If unavailable, customers should try the Code Maroon registration process again at http://codemaroon.tamu.edu.

Impact to Users: The Code Maroon alert system will remain operational throughout the maintenance window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1031878
Posted on Oct 19, 2026 - 16:02 CDT

Dallas WAN connection maintenance Oct 22, 2026 22:00 - Oct 23, 2026 00:00 CDT

On October 22nd at 10pm, there will be network maintenance done to the Dallas WAN connection. This will cause a brief, up to 90 second outage as the network routes switch to the Houston WAN connection. Only one such outage is expected, though the change window is expected to last for 1-2 hours.
Posted on Oct 15, 2026 - 09:38 CDT

Campus Firewall Software Upgrade Oct 23, 2026 23:30 - Oct 24, 2026 06:00 CDT

Begin Time: 10/23/2026, 11:30PM
End Time: 10/24/2026, 6:00AM

Details of Maintenance: The networking team will be performing an upgrade to the Campus Firewall's software at 11:59 p.m. on Friday, October 23rd.

Impact to Users: During this change, users may experience external internet outages, lasting up to 10 seconds. This maintenance is expected to last for 4 hours, but the entire window has been reserved if needed.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1058466
Posted on Oct 15, 2026 - 15:35 CDT

Matlab Server Update to Support Matlab 2026b Oct 25, 2026 17:00-19:00 CDT

Begin Time: 10/25/2026, 5:00PM
End Time: 10/25/2026, 7:00PM

Details of Maintenance: Technology Services will be updating the Matlab licensing server to add Matlab 2026b on October 25, from 5pm to 7pm.

Impact to Users: During the maintenance window, Matlab will not be able to check out new licenses to launch the client. Matlab clients already running will continue without interruption unless problems arise during the maintenance window. We recommend saving any open Matlab files the night before.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1073462
Posted on Oct 22, 2026 - 07:59 CDT

Dallas WAN connection maintenance Oct 28, 2026 23:59 - Oct 29, 2026 06:00 CDT

On October 28th at midnight, there will be network maintenance done to the Dallas WAN connection. This will cause a brief, up to 90 second outage as the network routes switch to the Houston WAN connection. Only one such outage is expected, though the change window is expected to last until 6 a.m..
Posted on Oct 15, 2026 - 09:42 CDT

Oct 22, 2026

Rubrik Backup - Operating System Updates
Completed - The scheduled maintenance has been completed.
Oct 22, 00:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:00 CDT
Scheduled - Begin Time: 10/21/2026 8:00 AM
End Time: -10/21/2026 8:00 PM

Details of Maintenance: Patching for bugfixes and updates.

Impact to Users: Customers will not be able to restore, run reports, or login to the webgui. Processing of backup jobs will be suspended until update is complete.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1056492
Oct 19, 16:05 CDT

Oct 21, 2026

Wi-Fi Certificate Website
Resolved - This incident has been resolved.

If you are experiencing further issues you may believe to be related to this event, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Oct 21, 18:11 CDT
Monitoring - Engineers have restored the website and report no issues. They will be monitoring for some time and will report a resolution when it is available.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 21, 17:02 CDT
Identified - Engineers have identified an issue with the Wi-Fi Certificate Website that is causing it to give an error of Service temporarily unavailable. Currently this is only impacting new certificates and connection onboarding and NOT devices who currently have Wi-Fi access. At this moment, there is no estimated time to resolution.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 21, 12:26 CDT
TTDN - ETAMU Dallas Lumen Circuit is Down
Resolved - ETAMU Dallas Lumen Circuit is active.
Oct 21, 11:49 CDT
Investigating - ETAMU Dallas Lumen Circuit is Down. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 21, 06:27 CDT
Howdy Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 10:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:30 CDT
Scheduled - Begin Time: 10/21/2026 6:30 AM
End Time: 10/21/2026 10:00 AM

Details of Maintenance: DNS changes to the Howdy system supporting this scheduled maintenance will occur during the maintenance window.

Impact to Users: The system will remain accessible during this time; however, users may experience intermittent interruptions or error messages.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1042686
Oct 20, 15:09 CDT
Maestro Upgrade
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 CDT
Scheduled - Begin Time: 10/20/2026, 8:00AM
End Time: 10/20/2026, 12:00PM

Details of Maintenance: Infrastructure Systems Operations will be upgrading the Maestro application on maestro.marcomm.tamu.edu to the latest version 12.

Impact to Users: A 15-30 minute downtime is expected while the application is updated and the server rebooted. Mailing job management will be unavailable until maintenance is completed. This maintenance is expected to be completed before the scheduled end time, but the entire window is reserved if needed.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1063963
Oct 15, 15:28 CDT

Oct 20, 2026

Performance Degradation: Engineering Storage Platform (COE-FS) Reset Issues
Resolved - After implementing several changes the service now appears stable and performs as expected.

If you believe you may still be affected by this event, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Oct 20, 17:11 CDT
Update - Support teams are continuing to monitor the system for stability.
Oct 19, 08:05 CDT
Monitoring - Support teams are continuing to monitor the system for stability.
Oct 14, 08:40 CDT
Identified - Support teams have applied a workaround solution recommended by the vendor, and will continue to monitor system stability.
Oct 7, 08:39 CDT
Update - Administrators are continuing to work on a fix to resolve the ongoing stability issues. with the Engineering Storage platform (COE-FS).

There is no estimated time to resolution at this moment.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 5, 09:06 CDT
Investigating - Technology teams have observed ongoing stability issues with the Engineering Storage platform (COE-FS) and are continually engaged with the vendor in search of a long term solution.

No further action is required now. Users may notice degradation of performance, but we expect the service to remain active.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 2, 12:02 CDT

Oct 19, 2026

TTDN - PVAM-Wehner_LEARN Circuit is Down
Resolved - The fiber repair has been completed, and the circuit has remained stable.
Oct 19, 12:01 CDT
Update - Splicers are onsite and have initiated repairs to the damaged fiber. TTDN services remain available due to the architecture of the WAN infrastructure.

There is currently no estimated time to resolution.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 19, 09:20 CDT
Update - Support providers continue to work toward resolving the issue. TTDN services remain available due to the design of the WAN infrastructure.

There is currently no estimated time to resolution.

For questions or concerns, please contact Texas A&M Technology Services Help Desk Central at 979.845.8300 or helpdesk@tamu.edu.
Oct 19, 08:04 CDT
Update - The site contact has confirmed that there is a fiber cut resulting in the downed device. Repair crews have been contacted for assistance. TTDN services remain available due to the architecture of the WAN infrastructure.

There is currently no estimated time to resolution.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 16:02 CDT
Identified - The provider has confirmed that there are currently no vendor-related outages affecting the circuit. WAN Engineers have requested that the site contact for PVAM check for potential damages to the dark fiber path. TTDN services remain available due to the architecture of the WAN infrastructure.

There is currently no estimated time to resolution.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 12:45 CDT
Investigating - PVAM-Wehner_LEARN Circuit is down. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 10:14 CDT

Oct 18, 2026

AssetWorks Production Monthly Maintenance - October 2026
Completed - The scheduled maintenance has been completed.
Oct 18, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 12:00 CDT
Scheduled - Begin Time: 10/18/2026 12:00 PM
End Time: 10/18/2026 4:00 PM

Details of Maintenance: Applying Operating System security update.

Impact to Users: During this maintenance window, various AggieWorks services (including aggieworks.tamu.edu) may be unavailable or in an offline maintenance mode. Please report facilities issues to the facilities service's communications center using the information provided on the maintenance page. Total estimated downtime - 4 hours.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1056781
Oct 13, 19:03 CDT

Oct 17, 2026

No incidents reported.

Oct 16, 2026

TTDN - TDEM El Paso is Down.
Resolved - The device has returned to normal as of 2:43PM. After continued monitoring, no additional issues with stability were observed. At this time. this issue can be considered resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 15:44 CDT
Identified - Fiber tech has discovered fiber optic failure. Restoration efforts are underway.
Oct 16, 12:45 CDT
Update - Provider has discovered damage to the fiber and repairs are underway. No ETR at this time.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 22:59 CDT
Monitoring - Staff at the central office have completed their work on the circuit. Technicians are continuing to test the circuit to verify everything is operational.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 16:25 CDT
Update - The vendor has dispatched a field tech to investigate the issue.

At this moment, there is no estimated time to resolution.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 15:30 CDT
Investigating - TDEM El Paso is down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 10:53 CDT
Aggie Virtual Desktop Degradation
Resolved - Engineers confirmed that after renewing a certificate revocation list, all systems have returned to normal. Monitoring has been successful overnight and the issue has been considered to be resolved at this time.

For any other questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 08:17 CDT
Update - Administrators are continuing to investigate the the issue. The vendor has been engaged and is assisting in determining the issue and implementing a fix.

At this moment, there is no estimated time to resolution.

For any other questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 15:17 CDT
Investigating - Administrators have reported degraded service on Aggie Virtual Desktop with the TrueSSO authentication component. Customers typically see an error message after launching a desktop. The current workaround is to click OK on the message, then re-enter the credentials on the desktop.

Administrators are investigating the issue. Further updates will be provided as information becomes available.
Oct 15, 09:57 CDT

Oct 15, 2026

Adobe Lightroom Degradation
Resolved - The vendor has confirmed that the issue has been resolved.

For any other questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 15:38 CDT
Investigating - The Adobe vendor has received reports that users are experiencing issues accessing Adobe Lightroom through both the mobile and web application. The vendor is currently investigating the issue.

At this time, there is no estimated time to resolution.

For additional updates regarding this issue, please visit: https://status.adobe.com/.

For any other questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 15, 15:11 CDT

Oct 14, 2026

Planned Outage of AT&T Services near Offshore Technology Research Center
Completed - The scheduled maintenance has been completed.
Oct 14, 23:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 10:00 CDT
Scheduled - Begin Time: 10/09/2026 10:00AM
End Time: -10/14/2026 5:00PM

Details of Maintenance: AT&T cellular service is expected to experience intermittent disruptions in and around multiple Texas A&M Research Park and West Campus facilities from October 9 at 10:00 AM CDT through October 14 at 5:00 PM CDT due to the relocation of rooftop cellular equipment as part of a building maintenance project.

Impact to Users: Affected users may experience degraded performance or temporary loss of AT&T service during this period. TAMU WiFi services, WiFi Calling, Verizon, T-Mobile, and 9-1-1 services will remain available and are not expected to be impacted.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1043220
Oct 5, 17:43 CDT
Planned Maintenance - Identity Management Servers
Completed - The scheduled maintenance has been completed.
Oct 14, 23:52 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 CDT
Scheduled - Date: Monday, Oct 12 – Wednesday Oct 14
Time: 9PM - Midnight

Texas A&M Technology Services will be installing maintenance and security patches on servers that support Identity Management. Work will be done during the specified window each evening. During each window, servers supporting the following services will be updated:

cas.tamu.edu
mqs.tamu.edu
neoweb.tamu.edu
gateway.tamu.edu
u.tamu.edu
filex.tamu.edu
tamudirect.tamu.edu
bulkmail.tamu.edu
cert.tamu.edu

There should be no interruption of service during the maintenance. Maintenance may be complete before the scheduled time. However, the entire window is reserved.
If you experience issues after the scheduled time, please contact Helpdesk Central at 845-8300 or helpdesk@tamu.edu.

REF: 1055669, 1055675, 1055680
Oct 12, 10:04 CDT
Web and MySQL Linux Server Patching
Completed - The scheduled maintenance has been completed.
Oct 14, 23:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 CDT
Scheduled - Begin Time: 10/14/2026, 8:00PM
End Time: 10/15/2026, 12:00AM

Details of Maintenance: Infrastructure Operations will be installing OS patches on the following managed Linux Servers:

HA Servers / Resources Changed:

mysql-2p-db-a1.itss.tamu.edu
mysql-2p-db-a2.itss.tamu.edu
mysql-2p-db-a3.itss.tamu.edu

Non-HA Servers / Resources Changed:
bash.it.tamu.edu
db-2p-admin-a1.ac.tamu.edu
eas-1p-data.ac.tamu.edu
elastic.syse.tamu.edu
lsv-2p-app.syse.tamu.edu
lsv-3p-app.it.tamu.edu
maestro-3p-app.it.tamu.edu
mysql-01.itss.tamu.edu
mysql-02.itss.tamu.edu
pcr360-2p-app.syse.tamu.edu
pcr360-3p-app.ac.tamu.edu
proxy-2p-ext.it.tamu.edu
psc-2p-web-w1.syse.tamu.edu
pscweb-node-1.it.tamu.edu
web-2p-shared.ac.tamu.edu
web-nix-c7-1.syse.tamu.edu


Services / Web Sites Impacted:
pcr360.it.tamu.edu
keystone-staff.tamu.edu
cascade.tamu.edu
cio.tamu.edu
cis.tamu.edu
complaint.tamu.edu
coms-demo.tamu.edu
coms.tamu.edu
csba.tamu.edu
dist-a.tamu.edu
dista.tamu.edu
dr.tamu.edu
ebs.tamu.edu
fightback.tamu.edu
footballfever.tamu.edu
gomobile.tamu.edu
google.tamu.edu
hdc.tamu.edu
helpdesk.tamu.edu
help.tamu.edu
itac.tamu.edu
itforum.tamu.edu
itnet.tamu.edu
itpro.tamu.edu
itrm.tamu.edu
itss.tamu.edu
it.tamu.edu
laserfiche.tamu.edu
lynda.tamu.edu
mystery.tamu.edu
nis.tamu.edu
pcrepair.tamu.edu
pmo.tamu.edu
qualtrics.tamu.edu
sellsoftware.tamu.edu
sell.tamu.edu
shortcourses.tamu.edu
software-center.tamu.edu
softwarecenter.tamu.edu
tamulink.tamu.edu
telecom.tamu.edu
texaspipes.tamu.edu
uptime.tamu.edu
whatsyourstatus.tamu.edu
maestro.tamu.edu
listserv.tamu.edu

Impact to Users: Users will experience a brief 10-minute downtime for each non-HA server as it is rebooted. Maintenance is expected to be complete before the scheduled time, but the entire window is reserved.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1048377
Oct 8, 08:16 CDT

Oct 13, 2026

Wireless Networking Certificate Update
Completed - The scheduled maintenance has been completed.
Oct 13, 23:51 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 20:00 CDT
Scheduled - Begin Time: 10/13/2026, 8:00PM
End Time: 10/13/2026, 10:00PM

Details of Maintenance: The Networking team will be updating the wireless certificate for the RADIUS server. Clients will need to approval the new certificate and any additional intermediate certificates they are asked to trust.

Impact to Users: No outage of wireless services is expected during this maintenance. If you do happen to experience connectivity issues during the maintenance, an available workaround is to switch to certificate based authentication by going to http://u.tamu.edu/wifi.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1044210
Oct 8, 08:13 CDT
Maestro Upgrade
Completed - The schedule maintenance has been cancelled and will be rescheduled at a later date.
Oct 13, 23:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:00 CDT
Scheduled - Infrastructure Systems Operations will be upgrading the Maestro application on maestro.marcomm.tamu.edu to the latest version 12. There will be a 15-30 minute downtime while the application is updated and the server rebooted. Mailing job management will be unavailable until maintenance is complete. Maintenance is expected to be completed before the scheduled end time, but the entire window is reserved if needed.

Start Date & Time
10/13/2026 9:00 AM

End Date & Time
10/13/2026 12:00 PM

Ch. 1048323
Oct 8, 08:13 CDT
Microsoft Exchange Admin Center Degradation
Resolved - Administrators have determined that this alert is resolved.
Oct 13, 16:44 CDT
Monitoring - Microsoft stated that this was restored at 1:30PM. Administrators are continuing to monitor this for any further issues.
Oct 13, 15:51 CDT
Identified - Microsoft has posted a degradation to their status page that covers this incident.

https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Administrators are monitoring the issue and this page will be updated as more information becomes available.
Oct 13, 11:03 CDT
Investigating - We have received several reports of long loading times or inability to load the Microsoft Exchange Admin Center. Administrators are aware and are investigating the issue.
Oct 13, 03:00 CDT
TTDN - PSC Pharr is Down
Resolved - This incident has been resolved.
Oct 13, 11:17 CDT
Investigating - PSC Pharr is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 13, 06:54 CDT
Maintenance TAMUK to Corpus Christi PoP Migration
Completed - The scheduled maintenance has been completed.
Oct 13, 07:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:00 CDT
Scheduled - Begin Time: 10/12/2026 11:00 PM
End Time: 10/13/2026 7:00 AM

Details of Maintenance: We will be performing planned network maintenance to migrate Texas A&M University-Kingsville (TAMUK)'s connection from our current telecommunications Point of Presence (PoP) in Corpus Christi to equipment located at a new PoP site in Corpus Christi. This upgrade is part of ongoing efforts to improve and modernize network infrastructure.

Impact to Users: During the migration, the circuit connecting TAMUK to the Corpus Christi PoP will be temporarily unavailable while the cutover is completed. Customers may experience a brief interruption to network traffic that normally traverses this connection. TAMUK will continue to have access to TTDN services through its existing connection to our Houston PoP, helping to minimize overall service disruption during the maintenance window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1056182
Oct 12, 16:13 CDT

Oct 12, 2026

Aggie Map Degradation
Resolved - Administrators have determined that this issue can be resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 12, 16:30 CDT
Monitoring - The primary server is back in service and administrators are monitoring for issues.
Oct 12, 12:09 CDT
Identified - Administrators have opened a support ticket with the vendor after identifying a degradation on the primary server supporting the site. The secondary server has stabilized the site and admins will attempt a restart to place the primary back in service while awaiting vendor to further determine cause and resolution for site degradation.
Oct 12, 11:50 CDT
Update - We are continuing to investigate this issue.
Oct 12, 11:19 CDT
Investigating - Users have reported issues with Aggiemap.tamu.edu loading slowly with some layers deactivated after resolving. Admins are aware and investigation is underway.
Oct 12, 11:18 CDT
TTDN - TAMUSA-10G Fiber is Down
Resolved - Services have been restored. If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Oct 12, 15:09 CDT
Investigating - TAMUSA-10G Fiber is Down. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 12, 13:50 CDT
TTDN - TAMUSA-San Antonio is Down
Resolved - Services have been restored. If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Oct 12, 15:09 CDT
Investigating - TAMUSA-San Antonio is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 12, 13:51 CDT

Oct 11, 2026

West Campus Data Center Leaf Switch Software Upgrade
Completed - The scheduled maintenance has been completed.
Oct 11, 15:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 11:00 CDT
Scheduled - Begin Time: 10/11/2026, 11:00AM
End Time: 10/11/2026, 3:00PM

Details of Maintenance: The Networking team will be performing a software upgrade on the data center Juniper leaf switch in WCDC row 1B-02-B that was not upgraded during the June 13 maintenance. One switch in the leaf pair will remain operational while the other is upgraded to maintain redundancy.

Impact to Users: Due to hardware and path redundancy, customers that are dually connected (either by top-of-rack switch or direct connections to leaf pairs) should not experience a disruption of service.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1045308
Oct 8, 08:47 CDT

Oct 10, 2026

TeamDynamix Major Update
Completed - The scheduled maintenance has been completed.
Oct 10, 03:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 CDT
Scheduled - Begin Time: 10/09/2026, 11:00PM
End Time: 10/10/2026, 3:00AM

Details of Maintenance: The TeamDynamix vendor will be performing a global software upgrade to version 12.3. This upgrade includes platform enhancements and fixes. Additional details and release notes are available in the work notes: https://service.tamu.edu/TDClient/36/Portal/KB/Article/2133/TeamDynamix-Version-12-3

Impact to Users: TeamDynamix services may experience intermittent availability during the upgrade window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Oct 9, 09:42 CDT

Oct 9, 2026

Oct 8, 2026

Network maintenance - Migration of ANSYS/FLUENT Server
Completed - The scheduled maintenance has been completed.
Oct 8, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CDT
Scheduled - Maintenance Date: Wednesday, October 7th, 2026

Maintenance Time: 8 pm (20:00) to 12 pm (00:00)

Maintenance Details: Migrating coe-vtls7.engr.tamu.edu to new IP address

Impact to Customers: This maintenance will impact any software reliant on coe-vtls7.engr.tamu.edu. This includes license servers for ANSYS FLUENT and Siemens STAR-CCM+. The outage is expected to be resolved by 9PM, but the entire maintenance window is reserved.

If you experience an outage past the above estimated end time, please contact TAMU-IT Help Desk Central at 979-845-8300. Any comments or questions concerning this maintenance should also be directed to TAMU-IT Help Desk Central.

TDX Change ID: 1041653
Oct 5, 11:09 CDT
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