Performance Degradation: Engineering Storage Platform (COE-FS) Reset Issues
Monitoring - Support teams are continuing to monitor the system for stability.
Oct 14, 2026 - 08:40 CDT
Identified - Support teams have applied a workaround solution recommended by the vendor, and will continue to monitor system stability.
Oct 07, 2026 - 08:39 CDT
Update - Administrators are continuing to work on a fix to resolve the ongoing stability issues. with the Engineering Storage platform (COE-FS).

There is no estimated time to resolution at this moment.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 05, 2026 - 09:06 CDT
Investigating - Technology teams have observed ongoing stability issues with the Engineering Storage platform (COE-FS) and are continually engaged with the vendor in search of a long term solution.

No further action is required now. Users may notice degradation of performance, but we expect the service to remain active.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 02, 2026 - 12:02 CDT
Planned Maintenance - Identity Management Servers
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 2026 - 21:00 CDT
Scheduled - Date: Monday, Oct 12 – Wednesday Oct 14
Time: 9PM - Midnight

Texas A&M Technology Services will be installing maintenance and security patches on servers that support Identity Management. Work will be done during the specified window each evening. During each window, servers supporting the following services will be updated:

cas.tamu.edu
mqs.tamu.edu
neoweb.tamu.edu
gateway.tamu.edu
u.tamu.edu
filex.tamu.edu
tamudirect.tamu.edu
bulkmail.tamu.edu
cert.tamu.edu

There should be no interruption of service during the maintenance. Maintenance may be complete before the scheduled time. However, the entire window is reserved.
If you experience issues after the scheduled time, please contact Helpdesk Central at 845-8300 or helpdesk@tamu.edu.

REF: 1055669, 1055675, 1055680
Oct 12, 2026 21:00 - Oct 15, 2026 00:00 CDT
Planned Outage of AT&T Services near Offshore Technology Research Center
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 09, 2026 - 10:00 CDT
Scheduled - Begin Time: 10/09/2026 10:00AM
End Time: -10/14/2026 5:00PM

Details of Maintenance: AT&T cellular service is expected to experience intermittent disruptions in and around multiple Texas A&M Research Park and West Campus facilities from October 9 at 10:00 AM CDT through October 14 at 5:00 PM CDT due to the relocation of rooftop cellular equipment as part of a building maintenance project.

Impact to Users: Affected users may experience degraded performance or temporary loss of AT&T service during this period. TAMU WiFi services, WiFi Calling, Verizon, T-Mobile, and 9-1-1 services will remain available and are not expected to be impacted.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1043220
Oct 9, 2026 10:00 - Oct 14, 2026 17:00 CDT
12th Man Wifi Degradation at Reed Arena
Identified - Due to an issue with fiber cabling on the scoreboard, 12th Man Wifi at Reed Arena will experience degraded performance. No estimated time to restoration has been provided.
Oct 06, 2026 - 15:34 CDT
Core Services Under Maintenance
Campus Email Operational
Canvas Operational
Duo Multi-Factor Authentication Operational
Google Apps Operational
Howdy Operational
Microsoft 365 Operational
NetID Authentication Operational
TAMU Campus Internet Connectivity Operational
Phones and Cellular Under Maintenance
Zoom Operational
Administrative & Business Operational
Adobe Sign Operational
Aggie Educators Portal Operational
Aggie Schedule Builder Operational
AggieWorks Operational
Applicant Information System (AIS) Operational
Bill Payment Suite Operational
Camera Systems and Door Access Operational
FileX Operational
Financial Aid Portal Operational
Laserfiche Operational
Meal Plans Portal Operational
Parking and Transportation Services Operational
Flywire Operational
Communication & Collaboration Operational
Cable TV, IPTV Operational
Code Maroon Operational
Listserv Operational
Slack Operational
Infrastructure Operational
Data Center Services Operational
Enterprise Backup Solutions Operational
GitHub Operational
Private Cloud Services Operational
Public Cloud Services Operational
Radio - 800 MHz Radio System Operational
TTDN Operational
Virtual Private Network (VPN) Operational
IT Professional Services Operational
Axonius Asset Management Operational
Elastic Security Platform Operational
Service.tamu.edu Operational
TLS Certificate Issuance Operational
Teaching and Learning Operational
Aggie Virtual Desktop Operational
Computer Labs and AggiePrint Operational
MediaSite Operational
Modern Campus Operational
Qualtrics Operational
General Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Web and MySQL Linux Server Patching Oct 14, 2026 20:00 - Oct 15, 2026 00:00 CDT

Begin Time: 10/14/2026, 8:00PM
End Time: 10/15/2026, 12:00AM

Details of Maintenance: Infrastructure Operations will be installing OS patches on the following managed Linux Servers:

HA Servers / Resources Changed:

mysql-2p-db-a1.itss.tamu.edu
mysql-2p-db-a2.itss.tamu.edu
mysql-2p-db-a3.itss.tamu.edu

Non-HA Servers / Resources Changed:
bash.it.tamu.edu
db-2p-admin-a1.ac.tamu.edu
eas-1p-data.ac.tamu.edu
elastic.syse.tamu.edu
lsv-2p-app.syse.tamu.edu
lsv-3p-app.it.tamu.edu
maestro-3p-app.it.tamu.edu
mysql-01.itss.tamu.edu
mysql-02.itss.tamu.edu
pcr360-2p-app.syse.tamu.edu
pcr360-3p-app.ac.tamu.edu
proxy-2p-ext.it.tamu.edu
psc-2p-web-w1.syse.tamu.edu
pscweb-node-1.it.tamu.edu
web-2p-shared.ac.tamu.edu
web-nix-c7-1.syse.tamu.edu


Services / Web Sites Impacted:
pcr360.it.tamu.edu
keystone-staff.tamu.edu
cascade.tamu.edu
cio.tamu.edu
cis.tamu.edu
complaint.tamu.edu
coms-demo.tamu.edu
coms.tamu.edu
csba.tamu.edu
dist-a.tamu.edu
dista.tamu.edu
dr.tamu.edu
ebs.tamu.edu
fightback.tamu.edu
footballfever.tamu.edu
gomobile.tamu.edu
google.tamu.edu
hdc.tamu.edu
helpdesk.tamu.edu
help.tamu.edu
itac.tamu.edu
itforum.tamu.edu
itnet.tamu.edu
itpro.tamu.edu
itrm.tamu.edu
itss.tamu.edu
it.tamu.edu
laserfiche.tamu.edu
lynda.tamu.edu
mystery.tamu.edu
nis.tamu.edu
pcrepair.tamu.edu
pmo.tamu.edu
qualtrics.tamu.edu
sellsoftware.tamu.edu
sell.tamu.edu
shortcourses.tamu.edu
software-center.tamu.edu
softwarecenter.tamu.edu
tamulink.tamu.edu
telecom.tamu.edu
texaspipes.tamu.edu
uptime.tamu.edu
whatsyourstatus.tamu.edu
maestro.tamu.edu
listserv.tamu.edu

Impact to Users: Users will experience a brief 10-minute downtime for each non-HA server as it is rebooted. Maintenance is expected to be complete before the scheduled time, but the entire window is reserved.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1048377
Posted on Oct 08, 2026 - 08:16 CDT

AssetWorks Production Monthly Maintenance - October 2026 Oct 18, 2026 12:00-16:00 CDT

Begin Time: 10/18/2026 12:00 PM
End Time: 10/18/2026 4:00 PM

Details of Maintenance: Applying Operating System security update.

Impact to Users: During this maintenance window, various AggieWorks services (including aggieworks.tamu.edu) may be unavailable or in an offline maintenance mode. Please report facilities issues to the facilities service's communications center using the information provided on the maintenance page. Total estimated downtime - 4 hours.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1056781
Posted on Oct 13, 2026 - 19:03 CDT

Oct 14, 2026

Unresolved incident: Performance Degradation: Engineering Storage Platform (COE-FS) Reset Issues.

Oct 13, 2026

Wireless Networking Certificate Update
Completed - The scheduled maintenance has been completed.
Oct 13, 23:51 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 20:00 CDT
Scheduled - Begin Time: 10/13/2026, 8:00PM
End Time: 10/13/2026, 10:00PM

Details of Maintenance: The Networking team will be updating the wireless certificate for the RADIUS server. Clients will need to approval the new certificate and any additional intermediate certificates they are asked to trust.

Impact to Users: No outage of wireless services is expected during this maintenance. If you do happen to experience connectivity issues during the maintenance, an available workaround is to switch to certificate based authentication by going to http://u.tamu.edu/wifi.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1044210
Oct 8, 08:13 CDT
Maestro Upgrade
Completed - The schedule maintenance has been cancelled and will be rescheduled at a later date.
Oct 13, 23:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:00 CDT
Scheduled - Infrastructure Systems Operations will be upgrading the Maestro application on maestro.marcomm.tamu.edu to the latest version 12. There will be a 15-30 minute downtime while the application is updated and the server rebooted. Mailing job management will be unavailable until maintenance is complete. Maintenance is expected to be completed before the scheduled end time, but the entire window is reserved if needed.

Start Date & Time
10/13/2026 9:00 AM

End Date & Time
10/13/2026 12:00 PM

Ch. 1048323
Oct 8, 08:13 CDT
Microsoft Exchange Admin Center Degradation
Resolved - Administrators have determined that this alert is resolved.
Oct 13, 16:44 CDT
Monitoring - Microsoft stated that this was restored at 1:30PM. Administrators are continuing to monitor this for any further issues.
Oct 13, 15:51 CDT
Identified - Microsoft has posted a degradation to their status page that covers this incident.

https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Administrators are monitoring the issue and this page will be updated as more information becomes available.
Oct 13, 11:03 CDT
Investigating - We have received several reports of long loading times or inability to load the Microsoft Exchange Admin Center. Administrators are aware and are investigating the issue.
Oct 13, 03:00 CDT
TTDN - PSC Pharr is Down
Resolved - This incident has been resolved.
Oct 13, 11:17 CDT
Investigating - PSC Pharr is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 13, 06:54 CDT
Maintenance TAMUK to Corpus Christi PoP Migration
Completed - The scheduled maintenance has been completed.
Oct 13, 07:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:00 CDT
Scheduled - Begin Time: 10/12/2026 11:00 PM
End Time: 10/13/2026 7:00 AM

Details of Maintenance: We will be performing planned network maintenance to migrate Texas A&M University-Kingsville (TAMUK)'s connection from our current telecommunications Point of Presence (PoP) in Corpus Christi to equipment located at a new PoP site in Corpus Christi. This upgrade is part of ongoing efforts to improve and modernize network infrastructure.

Impact to Users: During the migration, the circuit connecting TAMUK to the Corpus Christi PoP will be temporarily unavailable while the cutover is completed. Customers may experience a brief interruption to network traffic that normally traverses this connection. TAMUK will continue to have access to TTDN services through its existing connection to our Houston PoP, helping to minimize overall service disruption during the maintenance window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1056182
Oct 12, 16:13 CDT

Oct 12, 2026

Aggie Map Degradation
Resolved - Administrators have determined that this issue can be resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 12, 16:30 CDT
Monitoring - The primary server is back in service and administrators are monitoring for issues.
Oct 12, 12:09 CDT
Identified - Administrators have opened a support ticket with the vendor after identifying a degradation on the primary server supporting the site. The secondary server has stabilized the site and admins will attempt a restart to place the primary back in service while awaiting vendor to further determine cause and resolution for site degradation.
Oct 12, 11:50 CDT
Update - We are continuing to investigate this issue.
Oct 12, 11:19 CDT
Investigating - Users have reported issues with Aggiemap.tamu.edu loading slowly with some layers deactivated after resolving. Admins are aware and investigation is underway.
Oct 12, 11:18 CDT
TTDN - TAMUSA-10G Fiber is Down
Resolved - Services have been restored. If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Oct 12, 15:09 CDT
Investigating - TAMUSA-10G Fiber is Down. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 12, 13:50 CDT
TTDN - TAMUSA-San Antonio is Down
Resolved - Services have been restored. If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Oct 12, 15:09 CDT
Investigating - TAMUSA-San Antonio is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 12, 13:51 CDT

Oct 11, 2026

West Campus Data Center Leaf Switch Software Upgrade
Completed - The scheduled maintenance has been completed.
Oct 11, 15:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 11:00 CDT
Scheduled - Begin Time: 10/11/2026, 11:00AM
End Time: 10/11/2026, 3:00PM

Details of Maintenance: The Networking team will be performing a software upgrade on the data center Juniper leaf switch in WCDC row 1B-02-B that was not upgraded during the June 13 maintenance. One switch in the leaf pair will remain operational while the other is upgraded to maintain redundancy.

Impact to Users: Due to hardware and path redundancy, customers that are dually connected (either by top-of-rack switch or direct connections to leaf pairs) should not experience a disruption of service.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1045308
Oct 8, 08:47 CDT

Oct 10, 2026

TeamDynamix Major Update
Completed - The scheduled maintenance has been completed.
Oct 10, 03:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 CDT
Scheduled - Begin Time: 10/09/2026, 11:00PM
End Time: 10/10/2026, 3:00AM

Details of Maintenance: The TeamDynamix vendor will be performing a global software upgrade to version 12.3. This upgrade includes platform enhancements and fixes. Additional details and release notes are available in the work notes: https://service.tamu.edu/TDClient/36/Portal/KB/Article/2133/TeamDynamix-Version-12-3

Impact to Users: TeamDynamix services may experience intermittent availability during the upgrade window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Oct 9, 09:42 CDT

Oct 9, 2026

Unresolved incident: Planned Outage of AT&T Services near Offshore Technology Research Center.

Oct 8, 2026

Network maintenance - Migration of ANSYS/FLUENT Server
Completed - The scheduled maintenance has been completed.
Oct 8, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CDT
Scheduled - Maintenance Date: Wednesday, October 7th, 2026

Maintenance Time: 8 pm (20:00) to 12 pm (00:00)

Maintenance Details: Migrating coe-vtls7.engr.tamu.edu to new IP address

Impact to Customers: This maintenance will impact any software reliant on coe-vtls7.engr.tamu.edu. This includes license servers for ANSYS FLUENT and Siemens STAR-CCM+. The outage is expected to be resolved by 9PM, but the entire maintenance window is reserved.

If you experience an outage past the above estimated end time, please contact TAMU-IT Help Desk Central at 979-845-8300. Any comments or questions concerning this maintenance should also be directed to TAMU-IT Help Desk Central.

TDX Change ID: 1041653
Oct 5, 11:09 CDT

Oct 7, 2026

Navigate360 Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 00:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:00 CDT
Scheduled - Begin Time: Tuesday, October 6th @ 9:00 PM
End Time: Tuesday, October 6th @ Midnight

Details of Maintenance: Scheduled maintenance will be performed on the Navigate360 Student platform.

Impact to Users: Navigate360 Student will be unavailable during the maintenance window.

If problems persist after the scheduled maintenance window, please email navigate@tamu.edu for further assistance.
Sep 4, 16:34 CDT

Oct 6, 2026

Implementation of Assetworks Hotfixes for GO App and AiM UI
Completed - The scheduled maintenance has been completed.
Oct 6, 21:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:20 CDT
Scheduled - Begin Time: 10/06/2026 8:00 PM
End Time: 10/06/2026 10:00 PM

Details of Maintenance: A hotfix will be implemented for Assetworks to address an issue with photos attached to a purchase request.

Impact to Users: During this maintenance window, various AggieWorks services (including aggieworks.tamu.edu) may be unavailable or in an offline maintenance mode. Please report facilities issues to the facilities services communications center using the information provided on the maintenance page.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: -
Oct 6, 20:16 CDT

Oct 5, 2026

Maestro ListServ is down
Resolved - Administrators restarted the web service and restored operation.
Oct 5, 08:30 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Oct 1, 2026

VPLS ATT Multipoint Failover
Completed - The scheduled maintenance has been completed.
Oct 1, 07:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 CDT
Scheduled - Begin Time: 10/01/2026 5:00 AM
End Time: 10/01/2026 7:00 AM

Details of Maintenance: TTDN will implement a failover protocol on the customer's TTDN node that routes their VPLS traffic to TAMU College Station campus through TTDN's secondary AT&T aggregation if their primary AT&T aggregation experiences a disruption in communications. This change affects the following customers: HSC College of Dentistry, HSC Cooper Clinic, HSC Corpus Christi, HSC Houston Methodist Hospital, HSC Houston Methodist Hospital Willowbrook, HSC Round Rock, HSC Victoria, TAMU Law School, Mays Business School, TAMU Probably Monsters, TAMU Galveston IDRT, TEES Dallas, and TEEX Galveston.

Impact to Users: No community impact; service will remain operational because of its architecture.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1026984
Sep 28, 14:46 CDT

Sep 30, 2026

TTDN - WTAMU-Dallas Circuit is Down
Resolved - This incident has been resolved.
Sep 30, 20:21 CDT
Update - Services have been restored.

If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Sep 30, 20:20 CDT
Identified - Engineers have identified the source of the outage and are on site. No estimated time of restoration has been given by the provider.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 15:01 CDT
Investigating - WTAMU-Dallas Circuit is Down. Engineers are investigating the issue. TTDN services remain available due to the architecture of the WAN infrastructure.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 09:19 CDT
Production Compass/Banner Degradation
Resolved - Services have remained stable and this issue is now resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 18:32 CDT
Identified - Administrators have identified the root cause, and service has been mostly restored. Investigations are still on-going to confirm that the service is stable.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 13:28 CDT
Investigating - Administrators have received alerts that users are not able to login to production Compass/Banner. Administrators are aware that there is an issue and technical staff are investigating.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 13:12 CDT
Deploy updated VPN client software on connect.tamu.edu
Completed - The scheduled maintenance has been completed.
Sep 30, 06:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 CDT
Scheduled - Start: 09/30/2026 4:00 AM
Stop: 09/30/2026 6:00 AM

Maintenance Details: The latest release of the Cisco Secure (formally known as AnyConnect) VPN client software will be uploaded to connect.tamu.edu VPN hardware and set for deployment at the next user login. This release patches security vulnerabilities and bug fixes in accordance with university IT policies.

Impact on Customers: Active VPN sessions will not be affected. The VPN software client will be updated the next time user's login.
Sep 28, 09:07 CDT
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