Update - The site contact has confirmed that there is a fiber cut resulting in the downed device. Repair crews have been contacted for assistance. TTDN services remain available due to the architecture of the WAN infrastructure.
There is currently no estimated time to resolution.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 2026 - 16:02 CDT
There is currently no estimated time to resolution.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 2026 - 16:02 CDT
Identified - The provider has confirmed that there are currently no vendor-related outages affecting the circuit. WAN Engineers have requested that the site contact for PVAM check for potential damages to the dark fiber path. TTDN services remain available due to the architecture of the WAN infrastructure.
There is currently no estimated time to resolution.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 2026 - 12:45 CDT
There is currently no estimated time to resolution.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 2026 - 12:45 CDT
Investigating - PVAM-Wehner_LEARN Circuit is down. Engineers are investigating the issue. Primary services are operational via backup path.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 2026 - 10:14 CDT
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 16, 2026 - 10:14 CDT
Monitoring - Support teams are continuing to monitor the system for stability.
Oct 14, 2026 - 08:40 CDT
Oct 14, 2026 - 08:40 CDT
Identified - Support teams have applied a workaround solution recommended by the vendor, and will continue to monitor system stability.
Oct 07, 2026 - 08:39 CDT
Oct 07, 2026 - 08:39 CDT
Update - Administrators are continuing to work on a fix to resolve the ongoing stability issues. with the Engineering Storage platform (COE-FS).
There is no estimated time to resolution at this moment.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 05, 2026 - 09:06 CDT
There is no estimated time to resolution at this moment.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 05, 2026 - 09:06 CDT
Investigating - Technology teams have observed ongoing stability issues with the Engineering Storage platform (COE-FS) and are continually engaged with the vendor in search of a long term solution.
No further action is required now. Users may notice degradation of performance, but we expect the service to remain active.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 02, 2026 - 12:02 CDT
No further action is required now. Users may notice degradation of performance, but we expect the service to remain active.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 02, 2026 - 12:02 CDT
Identified - Due to an issue with fiber cabling on the scoreboard, 12th Man Wifi at Reed Arena will experience degraded performance. No estimated time to restoration has been provided.
Oct 06, 2026 - 15:34 CDT
Oct 06, 2026 - 15:34 CDT
Core Services
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Operational
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Operational
Duo Multi-Factor Authentication
Operational
Google Apps
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Howdy
Operational
Microsoft 365
Operational
NetID Authentication
Operational
TAMU Campus Internet Connectivity
Operational
Phones and Cellular
Operational
Zoom
Operational
Administrative & Business
Operational
Adobe Sign
Operational
Aggie Educators Portal
Operational
Aggie Schedule Builder
Operational
AggieWorks
Operational
Applicant Information System (AIS)
Operational
Bill Payment Suite
Operational
Camera Systems and Door Access
Operational
FileX
Operational
Financial Aid Portal
Operational
Laserfiche
Operational
Meal Plans Portal
Operational
Parking and Transportation Services
Operational
Flywire
Operational
Communication & Collaboration
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Cable TV, IPTV
Operational
Code Maroon
Operational
Listserv
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Slack
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Infrastructure
Degraded Performance
Data Center Services
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Enterprise Backup Solutions
Operational
GitHub
Operational
Private Cloud Services
Operational
Public Cloud Services
Operational
Radio - 800 MHz Radio System
Operational
TTDN
Degraded Performance
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IT Professional Services
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Axonius Asset Management
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Service.tamu.edu
Operational
TLS Certificate Issuance
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Teaching and Learning
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Operational
Computer Labs and AggiePrint
Operational
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General Services
Degraded Performance
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Partial Outage
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Maintenance
Scheduled Maintenance
AssetWorks Production Monthly Maintenance - October 2026 Oct 18, 2026 12:00-16:00 CDT
Begin Time: 10/18/2026 12:00 PM
End Time: 10/18/2026 4:00 PM
Details of Maintenance: Applying Operating System security update.
Impact to Users: During this maintenance window, various AggieWorks services (including aggieworks.tamu.edu) may be unavailable or in an offline maintenance mode. Please report facilities issues to the facilities service's communications center using the information provided on the maintenance page. Total estimated downtime - 4 hours.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 1056781
Posted on Oct 13, 2026 - 19:03 CDT
End Time: 10/18/2026 4:00 PM
Details of Maintenance: Applying Operating System security update.
Impact to Users: During this maintenance window, various AggieWorks services (including aggieworks.tamu.edu) may be unavailable or in an offline maintenance mode. Please report facilities issues to the facilities service's communications center using the information provided on the maintenance page. Total estimated downtime - 4 hours.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 1056781
Posted on Oct 13, 2026 - 19:03 CDT
Maestro Upgrade Oct 20, 2026 08:00-12:00 CDT
Begin Time: 10/20/2026, 8:00AM
End Time: 10/20/2026, 12:00PM
Details of Maintenance: Infrastructure Systems Operations will be upgrading the Maestro application on maestro.marcomm.tamu.edu to the latest version 12.
Impact to Users: A 15-30 minute downtime is expected while the application is updated and the server rebooted. Mailing job management will be unavailable until maintenance is completed. This maintenance is expected to be completed before the scheduled end time, but the entire window is reserved if needed.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 1063963
Posted on Oct 15, 2026 - 15:28 CDT
End Time: 10/20/2026, 12:00PM
Details of Maintenance: Infrastructure Systems Operations will be upgrading the Maestro application on maestro.marcomm.tamu.edu to the latest version 12.
Impact to Users: A 15-30 minute downtime is expected while the application is updated and the server rebooted. Mailing job management will be unavailable until maintenance is completed. This maintenance is expected to be completed before the scheduled end time, but the entire window is reserved if needed.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 1063963
Posted on Oct 15, 2026 - 15:28 CDT
Dallas WAN connection maintenance Oct 22, 2026 22:00 - Oct 23, 2026 00:00 CDT
On October 22nd at 10pm, there will be network maintenance done to the Dallas WAN connection. This will cause a brief, up to 90 second outage as the network routes switch to the Houston WAN connection. Only one such outage is expected, though the change window is expected to last for 1-2 hours.
Posted on Oct 15, 2026 - 09:38 CDT
Posted on Oct 15, 2026 - 09:38 CDT
Campus Firewall Software Upgrade Oct 23, 2026 23:30 - Oct 24, 2026 06:00 CDT
Begin Time: 10/23/2026, 11:30PM
End Time: 10/24/2026, 6:00AM
Details of Maintenance: The networking team will be performing an upgrade to the Campus Firewall's software at 11:59 p.m. on Friday, October 23rd.
Impact to Users: During this change, users may experience external internet outages, lasting up to 10 seconds. This maintenance is expected to last for 4 hours, but the entire window has been reserved if needed.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 1058466
Posted on Oct 15, 2026 - 15:35 CDT
End Time: 10/24/2026, 6:00AM
Details of Maintenance: The networking team will be performing an upgrade to the Campus Firewall's software at 11:59 p.m. on Friday, October 23rd.
Impact to Users: During this change, users may experience external internet outages, lasting up to 10 seconds. This maintenance is expected to last for 4 hours, but the entire window has been reserved if needed.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 1058466
Posted on Oct 15, 2026 - 15:35 CDT
Dallas WAN connection maintenance Oct 28, 2026 23:59 - Oct 29, 2026 06:00 CDT
On October 28th at midnight, there will be network maintenance done to the Dallas WAN connection. This will cause a brief, up to 90 second outage as the network routes switch to the Houston WAN connection. Only one such outage is expected, though the change window is expected to last until 6 a.m..
Posted on Oct 15, 2026 - 09:42 CDT
Posted on Oct 15, 2026 - 09:42 CDT
