In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 2026 - 17:00 CDT
Sep 20, 2026 - 17:00 CDT
Scheduled - Perplexity will be unavailable on Friday, September 4th, from 5:00 pm to 11:00 pm for scheduled maintenance. Single Sign-On will be reconfigured during this time to allow better automation and access by TAMUS users.
Sep 20, 2026 17:00-23:00 CDT
Sep 20, 2026 17:00-23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 2026 - 16:00 CDT
Sep 20, 2026 - 16:00 CDT
Scheduled - Begin Time: 09/20/2026 4:00 PM
End Time: 09/21/2026 6:00 AM
Details of Maintenance: Applying patches to VMware Identity Manager and Aria Lifecycle Manager to address security vulnerabilities and bug fixes.
Impact to Users: During the patching process, the AggieCloud web portal will be offline. However, all virtual servers and services running in AggieCloud will remain online and functioning as expected.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 983609
Sep 20, 2026 16:00 - Sep 21, 2026 06:00 CDT
End Time: 09/21/2026 6:00 AM
Details of Maintenance: Applying patches to VMware Identity Manager and Aria Lifecycle Manager to address security vulnerabilities and bug fixes.
Impact to Users: During the patching process, the AggieCloud web portal will be offline. However, all virtual servers and services running in AggieCloud will remain online and functioning as expected.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 983609
Sep 20, 2026 16:00 - Sep 21, 2026 06:00 CDT
Investigating - This is an informational alert and includes a workaround.
As a result of the recent updates from Microsoft some of the Open Access Labs computers have been affected.
In some instances after logging in a user can be met with a black screen as a result of the explorer.exe program failing to start.
The workaround for this is:
- Open Task Manager: Press Ctrl + Shift + Esc (or Ctrl + Alt + Delete and select Task Manager).
- Locate Windows Explorer: Type "explorer" into the search bar at the top.
- Restart or Launch
- If Windows Explorer is listed, right-click it and choose Restart.
- If it is not listed, click Run new task, type explorer, and hit Enter.
The Windows taskbar, start menu, and desktop background should reappear within 15 seconds.
Alongside this issue in some cases the faulty updates can keep users from logging onto multiple machines at the same time.
The OAL team is investigating and working with the vendor (Microsoft) to figure out additional remedies and a permanent solution.
If you have additional problems or questions in the meantime, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Sep 16, 2026 - 17:37 CDT
As a result of the recent updates from Microsoft some of the Open Access Labs computers have been affected.
In some instances after logging in a user can be met with a black screen as a result of the explorer.exe program failing to start.
The workaround for this is:
- Open Task Manager: Press Ctrl + Shift + Esc (or Ctrl + Alt + Delete and select Task Manager).
- Locate Windows Explorer: Type "explorer" into the search bar at the top.
- Restart or Launch
- If Windows Explorer is listed, right-click it and choose Restart.
- If it is not listed, click Run new task, type explorer, and hit Enter.
The Windows taskbar, start menu, and desktop background should reappear within 15 seconds.
Alongside this issue in some cases the faulty updates can keep users from logging onto multiple machines at the same time.
The OAL team is investigating and working with the vendor (Microsoft) to figure out additional remedies and a permanent solution.
If you have additional problems or questions in the meantime, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Sep 16, 2026 - 17:37 CDT
Core Services
Operational
Campus Email
Operational
Canvas
Operational
Duo Multi-Factor Authentication
Operational
Google Apps
Operational
Howdy
Operational
Microsoft 365
Operational
NetID Authentication
Operational
TAMU Campus Internet Connectivity
Operational
Phones and Cellular
Operational
Zoom
Operational
Administrative & Business
Operational
Adobe Sign
Operational
Aggie Educators Portal
Operational
Aggie Schedule Builder
Operational
AggieWorks
Operational
Applicant Information System (AIS)
Operational
Bill Payment Suite
Operational
Camera Systems and Door Access
Operational
FileX
Operational
Financial Aid Portal
Operational
Laserfiche
Operational
Meal Plans Portal
Operational
Parking and Transportation Services
Operational
Flywire
Operational
Communication & Collaboration
Operational
Cable TV, IPTV
Operational
Code Maroon
Operational
Listserv
Operational
Slack
Operational
Infrastructure
Under Maintenance
Data Center Services
Operational
Enterprise Backup Solutions
Operational
GitHub
Operational
Private Cloud Services
Under Maintenance
Public Cloud Services
Under Maintenance
Radio - 800 MHz Radio System
Operational
TTDN
Operational
Virtual Private Network (VPN)
Operational
IT Professional Services
Operational
Axonius Asset Management
Operational
Elastic Security Platform
Operational
Service.tamu.edu
Operational
TLS Certificate Issuance
Operational
Teaching and Learning
Degraded Performance
Aggie Virtual Desktop
Operational
Computer Labs and AggiePrint
Degraded Performance
MediaSite
Operational
Modern Campus
Operational
Qualtrics
Operational
General Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Apply patches to VMware Aria Automation (AggieCloud Web Portal) Sep 21, 2026 20:00 - Sep 22, 2026 06:00 CDT
Begin Time: 09/21/2026 8:00 PM
End Time: 09/22/2026 6:00 AM
Details of Maintenance:
Installation of Cumulative patch 5 to Aria Automation.
Impact to Users: The AggieCloud web portal will be offline during the maintenance window. Customer VMs will remain online and fully functional, but customers will not be able to access the web portal used to manage their VMs.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 983788
Posted on Sep 11, 2026 - 12:30 CDT
End Time: 09/22/2026 6:00 AM
Details of Maintenance:
Installation of Cumulative patch 5 to Aria Automation.
Impact to Users: The AggieCloud web portal will be offline during the maintenance window. Customer VMs will remain online and fully functional, but customers will not be able to access the web portal used to manage their VMs.
If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Change ID: 983788
Posted on Sep 11, 2026 - 12:30 CDT
Navigate360 Maintenance Oct 6, 2026 21:00 - Oct 7, 2026 00:00 CDT
Begin Time: Tuesday, October 6th @ 9:00 PM
End Time: Tuesday, October 6th @ Midnight
Details of Maintenance: Scheduled maintenance will be performed on the Navigate360 Student platform.
Impact to Users: Navigate360 Student will be unavailable during the maintenance window.
If problems persist after the scheduled maintenance window, please email navigate@tamu.edu for further assistance.
Posted on Sep 04, 2026 - 16:34 CDT
End Time: Tuesday, October 6th @ Midnight
Details of Maintenance: Scheduled maintenance will be performed on the Navigate360 Student platform.
Impact to Users: Navigate360 Student will be unavailable during the maintenance window.
If problems persist after the scheduled maintenance window, please email navigate@tamu.edu for further assistance.
Posted on Sep 04, 2026 - 16:34 CDT
