Performance Degradation: Engineering Storage Platform (COE-FS) Reset Issues
Update - Administrators are continuing to work on a fix to resolve the ongoing stability issues. with the Engineering Storage platform (COE-FS).

There is no estimated time to resolution at this moment.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 05, 2026 - 09:06 CDT
Investigating - Technology teams have observed ongoing stability issues with the Engineering Storage platform (COE-FS) and are continually engaged with the vendor in search of a long term solution.

No further action is required now. Users may notice degradation of performance, but we expect the service to remain active.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Oct 02, 2026 - 12:02 CDT
Core Services Operational
Campus Email Operational
Canvas Operational
Duo Multi-Factor Authentication Operational
Google Apps Operational
Howdy Operational
Microsoft 365 Operational
NetID Authentication Operational
TAMU Campus Internet Connectivity Operational
Phones and Cellular Operational
Zoom Operational
Administrative & Business Operational
Adobe Sign Operational
Aggie Educators Portal Operational
Aggie Schedule Builder Operational
AggieWorks Operational
Applicant Information System (AIS) Operational
Bill Payment Suite Operational
Camera Systems and Door Access Operational
FileX Operational
Financial Aid Portal Operational
Laserfiche Operational
Meal Plans Portal Operational
Parking and Transportation Services Operational
Flywire Operational
Communication & Collaboration Operational
Cable TV, IPTV Operational
Code Maroon Operational
Listserv Operational
Slack Operational
Infrastructure Operational
Data Center Services Operational
Enterprise Backup Solutions Operational
GitHub Operational
Private Cloud Services Operational
Public Cloud Services Operational
Radio - 800 MHz Radio System Operational
TTDN Operational
Virtual Private Network (VPN) Operational
IT Professional Services Operational
Axonius Asset Management Operational
Elastic Security Platform Operational
Service.tamu.edu Operational
TLS Certificate Issuance Operational
Teaching and Learning Operational
Aggie Virtual Desktop Operational
Computer Labs and AggiePrint Operational
MediaSite Operational
Modern Campus Operational
Qualtrics Operational
General Services Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Navigate360 Maintenance Oct 6, 2026 21:00 - Oct 7, 2026 00:00 CDT

Begin Time: Tuesday, October 6th @ 9:00 PM
End Time: Tuesday, October 6th @ Midnight

Details of Maintenance: Scheduled maintenance will be performed on the Navigate360 Student platform.

Impact to Users: Navigate360 Student will be unavailable during the maintenance window.

If problems persist after the scheduled maintenance window, please email navigate@tamu.edu for further assistance.
Posted on Sep 04, 2026 - 16:34 CDT

Network maintenance - Migration of ANSYS/FLUENT Server Oct 7, 2026 20:00 - Oct 8, 2026 00:00 CDT

Maintenance Date: Wednesday, October 7th, 2026

Maintenance Time: 8 pm (20:00) to 12 pm (00:00)

Maintenance Details: Migrating coe-vtls7.engr.tamu.edu to new IP address

Impact to Customers: This maintenance will impact any software reliant on coe-vtls7.engr.tamu.edu. This includes license servers for ANSYS FLUENT and Siemens STAR-CCM+. The outage is expected to be resolved by 9PM, but the entire maintenance window is reserved.

If you experience an outage past the above estimated end time, please contact TAMU-IT Help Desk Central at 979-845-8300. Any comments or questions concerning this maintenance should also be directed to TAMU-IT Help Desk Central.

TDX Change ID: 1041653
Posted on Oct 05, 2026 - 11:09 CDT

Planned Outage of AT&T Services near Offshore Technology Research Center Oct 9, 2026 10:00 - Oct 14, 2026 17:00 CDT

Begin Time: 10/09/2026 10:00AM
End Time: -10/14/2026 5:00PM

Details of Maintenance: AT&T cellular service is expected to experience intermittent disruptions in and around multiple Texas A&M Research Park and West Campus facilities from October 9 at 10:00 AM CDT through October 14 at 5:00 PM CDT due to the relocation of rooftop cellular equipment as part of a building maintenance project.

Impact to Users: Affected users may experience degraded performance or temporary loss of AT&T service during this period. TAMU WiFi services, WiFi Calling, Verizon, T-Mobile, and 9-1-1 services will remain available and are not expected to be impacted.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1043220
Posted on Oct 05, 2026 - 17:43 CDT

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

Maestro ListServ is down
Resolved - Administrators restarted the web service and restored operation.
Oct 5, 08:30 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Oct 1, 2026

VPLS ATT Multipoint Failover
Completed - The scheduled maintenance has been completed.
Oct 1, 07:16 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 CDT
Scheduled - Begin Time: 10/01/2026 5:00 AM
End Time: 10/01/2026 7:00 AM

Details of Maintenance: TTDN will implement a failover protocol on the customer's TTDN node that routes their VPLS traffic to TAMU College Station campus through TTDN's secondary AT&T aggregation if their primary AT&T aggregation experiences a disruption in communications. This change affects the following customers: HSC College of Dentistry, HSC Cooper Clinic, HSC Corpus Christi, HSC Houston Methodist Hospital, HSC Houston Methodist Hospital Willowbrook, HSC Round Rock, HSC Victoria, TAMU Law School, Mays Business School, TAMU Probably Monsters, TAMU Galveston IDRT, TEES Dallas, and TEEX Galveston.

Impact to Users: No community impact; service will remain operational because of its architecture.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1026984
Sep 28, 14:46 CDT

Sep 30, 2026

TTDN - WTAMU-Dallas Circuit is Down
Resolved - This incident has been resolved.
Sep 30, 20:21 CDT
Update - Services have been restored.

If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Sep 30, 20:20 CDT
Identified - Engineers have identified the source of the outage and are on site. No estimated time of restoration has been given by the provider.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 15:01 CDT
Investigating - WTAMU-Dallas Circuit is Down. Engineers are investigating the issue. TTDN services remain available due to the architecture of the WAN infrastructure.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 09:19 CDT
Production Compass/Banner Degradation
Resolved - Services have remained stable and this issue is now resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 18:32 CDT
Identified - Administrators have identified the root cause, and service has been mostly restored. Investigations are still on-going to confirm that the service is stable.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 13:28 CDT
Investigating - Administrators have received alerts that users are not able to login to production Compass/Banner. Administrators are aware that there is an issue and technical staff are investigating.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 30, 13:12 CDT
Deploy updated VPN client software on connect.tamu.edu
Completed - The scheduled maintenance has been completed.
Sep 30, 06:36 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 CDT
Scheduled - Start: 09/30/2026 4:00 AM
Stop: 09/30/2026 6:00 AM

Maintenance Details: The latest release of the Cisco Secure (formally known as AnyConnect) VPN client software will be uploaded to connect.tamu.edu VPN hardware and set for deployment at the next user login. This release patches security vulnerabilities and bug fixes in accordance with university IT policies.

Impact on Customers: Active VPN sessions will not be affected. The VPN software client will be updated the next time user's login.
Sep 28, 09:07 CDT

Sep 29, 2026

TTDN - Tarleton Statue University to SW Fort Worth WAN link DOWN
Resolved - Services have been restored.

If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Sep 29, 20:01 CDT
Update - Repairs to the fiber are still underway. No ETR is available at this time.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 29, 16:50 CDT
Identified - The provider has discovered a fiber cut in Fort Worth, TX. Repairs to the fiber are currently underway. No estimated time to restoration is available at this time.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 29, 13:56 CDT
Investigating - Tarleton Statue University to SW Fort Worth WAN link DOWN. Engineers have identified the issue and are currently investigating.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 29, 12:19 CDT
TTDN - TAMUCT-TSU_Lumen Circuit is Down
Resolved - Local carrier technicians have repaired the fiber.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 29, 08:05 CDT
Update - Local carrier technicians are working to repair the fiber. They are currently waiting on additional materials and equipment with no ETA. TTDN services remain available due to the architecture of the WAN infrastructure.
Sep 28, 22:48 CDT
Identified - The local carrier has detected a service disruption in Decatur, TX. Technicians are being dispatched to the area to check for fiber damage. TTDN services remain available due to the architecture of the WAN infrastructure.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu
Sep 28, 14:40 CDT
Update - Provider has notified the local exchange carrier about the circuit outage, and the local exchange carrier is currently investigating. TTDN services remain available due to the architecture of the WAN infrastructure.
Sep 28, 12:11 CDT
Update - Provider has been notified and is investigating. TTDN services remain available due to the architecture of the WAN infrastructure.
Sep 28, 10:12 CDT
Investigating - TAMUCT-TSU_Lumen circuit is down. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 28, 09:38 CDT

Sep 28, 2026

Network Outage at Gibb Gilchrist Building
Resolved - Engineers have monitored network status and have determined that this incident has been resolved.

If you continue to experience any issues, please contact the Texas A&M Technology Services Help Desk Central at (979) 845-8300 or helpdesk@tamu.edu. Any comments or questions concerning this IT Alert publication can be directed to the Technology Services Help Desk Central.
Sep 28, 15:50 CDT
Monitoring - Administrators have implemented a fix this morning at 6:30 AM. Network services have been restored to the Gibb Gilchrist Building and administrators will continue to monitor to verify stability of the network.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 28, 08:25 CDT
Identified - Administrators have reported that there is a network outage at the Gibb Gilchrist Building(BLD 1600). Administrators are currently investigating the issue. There is no current ETR.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 28, 00:10 CDT
Entra Connect Sync Server Upgrade
Completed - The scheduled maintenance has been completed.
Sep 28, 07:24 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 28, 07:24 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 25, 08:00 CDT
Scheduled - Begin Time: 09/25/26, 8:00PM
End Time: 09/28/26, 7:00AM

Details of Maintenance: IT Enterprise Operations is upgrading the Entra Connect Sync servers to the latest version and adding redundancy to improve resilience on Friday, September 25, 2026 at 8:00 PM.

Impact to Customers: The maintenance window includes time for post-maintenance review, monitoring, and validation activities; no customer impact is expected.

Change ID: 1017835
Sep 24, 11:18 CDT
AI Chat Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 07:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 14:00 CDT
Scheduled - Begin Time: 09/25/2026, 2:00PM
End Time: 09/28/2026, 6:00AM

Details of Maintenance: Maintenance on TAMU AI Chat, TAMU System AI Chat, and TAMU Pro AI Chat will be performed on September 25, 2026 at 2:00PM to apply new software versions and configuration changes.

Impact to Users: Users may experience a loss in functionality of the service during this time. The maintenance window is reserved for the entire weekend, but changes are not expected to take the entire time.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 985248
Sep 24, 15:22 CDT

Sep 27, 2026

Network Outage at Gibb Gilchrist Building
Resolved - This incident has been resolved.
Sep 27, 17:05 CDT
Update - Admins have implemented a solution and services have been restored.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 27, 17:04 CDT
Identified - Administrators have identified an issue with the fiber connection for the uplink port. The fiber team has been contacted and will be arriving onsite shortly. There is no current ETR.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 27, 15:35 CDT
Investigating - Administrators have reported that there is a network outage at the Gibb Gilchrist Building(BLD 1600). Administrators are currently investigating the issue. There is no current ETR.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 27, 04:30 CDT

Sep 26, 2026

TTDN - HSC Enmed Dallas SETG-TXBB Circuit, HSC IBT Dallas SETG-TXBB Circuit, and HSC TMC3 Dallas SETG-TXBB Circuit is Down
Resolved - These circuits have been restored and remained stable.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 26, 22:28 CDT
Update - Provider says the ETR is 5:30 PM. TTDN services remain available due to the architecture of the WAN infrastructure.
Sep 26, 15:22 CDT
Identified - Provider has identified that the fiber that connects the 3 sites to our Dallas PoP has been damaged. Repairs are currently underway. TTDN services remain available due to the architecture of the WAN infrastructure.
Sep 26, 11:04 CDT
Update - The provider has been notified and is currently investigating. TTDN services remain available due to the architecture of the WAN infrastructure.
Sep 26, 07:34 CDT
Investigating - HSC Enmed Dallas SETG-TXBB Circuit, HSC IBT Dallas SETG-TXBB Circuit, and HSC TMC3 Dallas SETG-TXBB Circuit is Down. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 26, 06:08 CDT
TAMU Health - Houston Alkek and EnMed - External Calling Down
Resolved - TAMU Health Houston confirmed their phones are working for inbound and outbound again, AT&T was able to swap our circuits over to other good pairs to get them back online.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 26, 16:21 CDT
Update - AT&T is on their way to the main Houston site to begin onsite troubleshooting
Sep 26, 12:07 CDT
Investigating - The carrier phone trunking circuits that provide pathways for inbound and outbound calling for all TAMU Health Houston based buildings is currently offline. Repair tickets have been opened up with the carrier AT&T as of 10amCST. Updates will follow as more is available to share.

Impact: All external inbound and outbound calling for TAMU Health Houston area buildings is not operational. Internal calling to other TAMU Health numbers within the TAMU Health phone system is still operational.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 26, 10:18 CDT
Campus Firewall Failover Maintenance
Completed - Maintenance has been completed.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Sep 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:14 CDT
Scheduled - Begin Time: 09/25/2026, 11:59PM
End Time: 09/26/2026, 6:00 AM

Details of Maintenance: TAMU Networking will be implementing a fix conducting maintenance on the campus firewall.

Impact to Users: Users may experience short intermittent network outages during this time. The maintenance is expected to take less than 4 hours, but the full 6 hour change window has been reserved.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 1003760
Sep 25, 06:54 CDT

Sep 25, 2026

Delayed Response Time for Aggie Print File Uploads
Resolved - Engineers have determined after monitoring overnight that this issue is resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 25, 14:11 CDT
Monitoring - We have received reports that users are experiencing longer than normal processing times when attempting to upload files to aggieprint.tamu.edu. Administrators have already implemented a fix for the issue that appears to have reduced file upload times to a normal speed.

We will continue to monitor the stability of the service until the vendor has confirmation that the issue has been resolved and all backlogged jobs have been processed.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 24, 14:57 CDT
Finanical Aid Portal Document Upload Failure
Resolved - Engineers have resolved the issue and documents are uploading as normal.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 25, 13:51 CDT
Investigating - Engineers have reported that document upload on the Financial Aid Portal is returning an error and documents are not being uploaded. They are aware of the issue and are currently working to resolve it. No estimated time of resolution has been given.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 25, 13:40 CDT

Sep 24, 2026

Code Maroon Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 11:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:00 CDT
Scheduled - Begin Time: 09/24/26, 9:00AM
End Time: 09/24/26, 11:00AM

Details of Maintenance: The Code Maroon alerting system will undergo Planned maintenance on Thursday, 9/24/26, from 9:00am-11:00a to apply software updates to production servers.

Impact to Users: The entire window is reserved; however, the Code Maroon registration outage will be no more than a couple of minutes during this time. If unavailable, customers should try the Code Maroon registration process again at http://codemaroon.tamu.edu. The Code Maroon alert system will remain operational throughout the maintenance window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 974530
Sep 21, 10:44 CDT

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Texas A&M Health Science Center - Round Rock Power Outage
Resolved - Administrators have confirmed that the TAMU Health Science Center building in Round Rock experienced a power outage that affected network connectivity this afternoon from 2:13 PM to 2:37. Power and network connectivity has now been restored to the Round Rock site.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Sep 22, 13:00 CDT
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