TTDN - TAMUT Texarkana WAN Services Degraded

Incident Report for TAMU Technology Services IT

Resolved

The TAMUT Texarkana WAN service has been restored and stable for over 2 hours. This issue has been considered resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.

Posted Feb 06, 2026 - 15:43 CST

Monitoring

A fix has been implemented and all WAN services have been restored. We will continue to monitor the system's stability throughout the day.

A follow-up update for this issue will be provided within the next 3 hours.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.

Posted Feb 06, 2026 - 13:09 CST

Investigating

TAMUT Texarkana WAN services are degraded. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.

Posted Feb 06, 2026 - 12:02 CST

This incident affected: Infrastructure (TTDN).