All Systems Operational

Core Services Operational
Campus Email Operational
Canvas Operational
Duo Multi-Factor Authentication Operational
Google Apps Operational
Howdy Operational
Microsoft 365 Operational
NetID Authentication Operational
TAMU Campus Internet Connectivity Operational
Phones and Cellular Operational
Zoom Operational
Administrative & Business Operational
Adobe Sign Operational
Aggie Educators Portal Operational
Aggie Schedule Builder Operational
AggieWorks Operational
Applicant Information System (AIS) Operational
Bill Payment Suite Operational
Camera Systems and Door Access Operational
FileX Operational
Financial Aid Portal Operational
Laserfiche Operational
Meal Plans Portal Operational
Parking and Transportation Services Operational
Flywire Operational
Communication & Collaboration Operational
Cable TV, IPTV Operational
Code Maroon Operational
Listserv Operational
Slack Operational
Infrastructure Operational
Data Center Services Operational
Enterprise Backup Solutions Operational
GitHub Operational
Private Cloud Services Operational
Public Cloud Services Operational
Radio - 800 MHz Radio System Operational
TTDN Operational
Virtual Private Network (VPN) Operational
IT Professional Services Operational
Axonius Asset Management Operational
Elastic Security Platform Operational
Service.tamu.edu Operational
TLS Certificate Issuance Operational
Teaching and Learning Operational
Aggie Virtual Desktop Operational
Computer Labs and AggiePrint Operational
MediaSite Operational
Modern Campus Operational
Qualtrics Operational
General Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Maintenance - Software upgrade of connect.tamu.edu VPN hardware Feb 14, 2026 11:00-17:00 CST

Begin Time: 2/14/2026, 11:00 AM
End Time: 02/14/2026, 5:00 PM

Details of Maintenance: The network hardware managed by TAMU Division of IT supporting connect.tamu.edu will undergo software updates to patch security vulnerabilities currently rated as HIGH. TAMU IT policy RA-5 requires vulnerabilities rated "critical" or "high" to be patched within seven days of notification.

Impact to Users: L2TP VPN users may be disconnected during the maintenance. L2TP users will be required to manually reconnect. For Cisco Secure (AnyConnect) users and site-to-site VPN tunnels, the maintenance should be non-service affecting.

If you experience an outage past the above estimated end time, please contact TAMU-IT Help Desk Central at 979-845-8300. Any comments or questions concerning this maintenance should also be directed to TAMU-IT Help Desk Central.

Change ID: 528004
Posted on Feb 12, 2026 - 11:01 CST

TAMU AggieWorks February Monthly Maintenance Feb 15, 2026 12:00-16:00 CST

Begin Time: 2/15/26 12:00pm
End Time: 2/15/26 4:00pm

Details of Maintenance:
TAMU AggieWorks February Monthly Maintenance will be performed.
- Apply OS security updates.
- Apply MongoDB collection maintenance

Impact to Users:
During this maintenance window, various AggieWorks services (including aggieworks.tamu.edu) may be unavailable or in an offline maintenance mode. Please report facilities issues to the facilities services communications center using the information provided on the maintenance page.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 531437
Posted on Feb 12, 2026 - 15:15 CST

Network maintenance - Adding Subnet to Existing NAT rule on Campus Firewall Feb 16, 2026 22:00 - Feb 17, 2026 00:00 CST

Date: Monday, February 16, 2025
Time: 10 pm (22:00) to 12 am (00:00)

Maintenance Details: Adds a Transportation camera network to campus NAT for Transportation's Lot 35 Occupancy project.

Impact to Customers: The maintenance should be non-service impacting. However, the entire maintenance window is reserved in case there are any issues.

If you experience an outage past the above estimated end time, please contact Help Desk Central at 979.845.8300. Any comments or questions concerning this maintenance should also be directed to Help Desk Central.

Change ID: 534318
Posted on Feb 12, 2026 - 09:26 CST
Feb 14, 2026

No incidents reported today.

Feb 13, 2026
listserv.tamu.edu Outage
Resolved - This issue has been resolved. For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 13, 23:41 CST
Monitoring - Administrators have implemented a fix and are currently monitoring the results.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 13, 15:37 CST
Update - Administrators are continuing to assess the impact and scope of this issue.
Feb 13, 15:12 CST
Investigating - Users have reported that listserv.tamu.edu is returning gateway timeout errors when trying to access the site. Administrators are currently investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 13, 14:30 CST
Feb 12, 2026

No incidents reported.

Feb 11, 2026
TTDN - WTAMU-Dallas Circuit is Down
Resolved - Circuit is now back up.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 11, 03:57 CST
Update - Engineers are continuing to investigate the issue. There is no current ETR.
Feb 10, 13:32 CST
Investigating - WTAMU-Dallas Circuit is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 10, 10:57 CST
TTDN - TAMU Teague Houston Learn circuit is down
Resolved - Both Circuits are now back up and stable.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 11, 03:56 CST
Investigating - TAMU Teague Houston LEARN circuit is down as well as the Prairie View A&M Houston LEARN circuit. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 11, 00:39 CST
Feb 10, 2026
Calendar.tamu.edu Outage
Resolved - This incident has been resolved.
Feb 10, 20:29 CST
Monitoring - At 3:27 PM it was reported that the website calendar.tamu.edu was experiencing issues when users attempted to load the site. Currently through testing, the website appears to have returned to a functional state. Administrators will continue monitoring until the website is confirmed stable.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 10, 15:47 CST
Feb 9, 2026
Brief outage for applicant.tamu.edu & moses.tamu.edu
Resolved - Earlier today, applicant.tamu.edu and moses.tamu.edu experienced a brief service interruption starting at 9:25 AM due to a certificate issue. The problem was resolved within 5 minutes, and all systems are now performing as expected.
Feb 9, 09:30 CST
Feb 8, 2026
TAMU Dentistry Planned Service Outage
Completed - The scheduled maintenance has been completed.
Feb 8, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 06:00 CST
Scheduled - Begin Time: 02/08/2026, 6AM
End Time: 02/08/2026, 8PM

Details of Maintenance: The TAMU Dentistry campus in Dallas will be powering down infrastructure systems in the on-site server room in preparation for scheduled maintenance.

Impact to Users: All TAMU Dentistry services will be unavailable during this window while the infrastructure is offline. Affected services include but are not limited to:
- AxiUm
- Infinitt PACs
- Student virtual machines for off-campus use
- 3Shape
- Remote desktop logins to on-campus workstations
- And any on-campus logins

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Feb 7, 12:19 CST
Feb 7, 2026

No incidents reported.

Feb 6, 2026
TTDN - TAMUT Texarkana WAN Services Degraded
Resolved - The TAMUT Texarkana WAN service has been restored and stable for over 2 hours. This issue has been considered resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 6, 15:43 CST
Monitoring - A fix has been implemented and all WAN services have been restored. We will continue to monitor the system's stability throughout the day.

A follow-up update for this issue will be provided within the next 3 hours.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 6, 13:09 CST
Investigating - TAMUT Texarkana WAN services are degraded. Engineers are investigating the issue. Primary services are operational via backup path.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 6, 12:02 CST
Feb 5, 2026
TTDN - ETAMU-Dallas_Lumen Circuit is Down
Resolved - This incident has been resolved.
Feb 5, 14:20 CST
Monitoring - A fix has been implemented and TTDN services for this circuit has been restored. We will continue to monitor the stability of this fix throughout the day.
Feb 5, 11:52 CST
Update - Provider is investigating. TTDN services are available due to network architecture providing alternate paths.
Feb 5, 11:15 CST
Investigating - ETAMU-Dallas_Lumen Circuit is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 5, 11:11 CST
TTDN - Dallas-Lumen-Commodity-ISP is Down
Resolved - This incident has been resolved.
Feb 5, 14:20 CST
Monitoring - A fix has been implemented and TTDN services for this circuit has been restored. We will continue to monitor the stability of this fix throughout the day.
Feb 5, 11:53 CST
Update - Provider is investigating. TTDN services are available due to network architecture providing alternate paths.
Feb 5, 11:17 CST
Investigating - Dallas-Lumen-Commodity-ISP is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 5, 11:17 CST
Go Work Management Classic App Showing Blank Screen
Resolved - Administrators have confirmed that this issue is localized to only a few SSC users and is not an outage or degradation of the service. It is believed that this issue is related to users who do not yet have accounts or account passwords may have expired. These isolated cases will be handled by the SSC directly.

If you are continuing to experience issues with the Go Work Management App, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 5, 11:15 CST
Investigating - Administrators have received multiple reports of users seeing a blank screen after attempting to log in to the Go Work Management app. Service owners have confirmed that the Go Work Management app is operating as normal and are investigating the root cause of the issue.

A follow-up update for this issue will be posted within the next hour.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 5, 10:34 CST
Linux Server Patching - Web and MySQL servers
Completed - The scheduled maintenance has been completed.
Feb 5, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 20:00 CST
Scheduled - Date: Wednesday, February 4, 2026
Time: 8:00 PM – Midnight

Infrastructure Operations will be installing OS patches on managed Linux Servers. There will be a brief 10-minute downtime for each non-HA server as it is rebooted.

HA Servers / Resources Changed:

mysql-2p-db-a1.itss.tamu.edu
mysql-2p-db-a2.itss.tamu.edu
mysql-2p-db-a3.itss.tamu.edu

Non-HA Servers / Resources Changed:
mysql-1p-svcnow.ac.tamu.edu
bash.it.tamu.edu
db-2p-admin-a1.ac.tamu.edu
eas-1p-data.ac.tamu.edu
elastic.syse.tamu.edu
lsv-2p-app.syse.tamu.edu
lsv-3p-app.it.tamu.edu
maestro-3p-app.it.tamu.edu
mysql-01.itss.tamu.edu
mysql-02.itss.tamu.edu
pcr360-2p-app.syse.tamu.edu
pcr360-3p-app.ac.tamu.edu
proxy-2p-ext.it.tamu.edu
psc-2p-web-w1.syse.tamu.edu
pscweb-node-1.it.tamu.edu
web-2p-shared.ac.tamu.edu
web-nix-c7-1.syse.tamu.edu


Services / Web Sites Impacted:
pcr360.it.tamu.edu
keystone-staff.tamu.edu
cascade.tamu.edu
cio.tamu.edu
cis.tamu.edu
complaint.tamu.edu
coms-demo.tamu.edu
coms.tamu.edu
csba.tamu.edu
dist-a.tamu.edu
dista.tamu.edu
dr.tamu.edu
ebs.tamu.edu
fightback.tamu.edu
footballfever.tamu.edu
gomobile.tamu.edu
google.tamu.edu
hdc.tamu.edu
helpdesk.tamu.edu
help.tamu.edu
itac.tamu.edu
itforum.tamu.edu
itnet.tamu.edu
itpro.tamu.edu
itrm.tamu.edu
itss.tamu.edu
it.tamu.edu
laserfiche.tamu.edu
lynda.tamu.edu
mystery.tamu.edu
nis.tamu.edu
pcrepair.tamu.edu
pmo.tamu.edu
qualtrics.tamu.edu
sellsoftware.tamu.edu
sell.tamu.edu
shortcourses.tamu.edu
software-center.tamu.edu
softwarecenter.tamu.edu
tamulink.tamu.edu
telecom.tamu.edu
texaspipes.tamu.edu
uptime.tamu.edu
whatsyourstatus.tamu.edu
maestro.tamu.edu
listserv.tamu.edu

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 511830
Feb 2, 14:38 CST
Feb 4, 2026
Feb 3, 2026

No incidents reported.

Feb 2, 2026
Power Outage Affecting Multiple Buildings
Resolved - Power has successfully been restored to the affected buildings. If you are still experiencing any technical issues as a result of this power outage, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu to report the issue.
Feb 2, 22:53 CST
Update - We are continuing to work on a fix for this issue.
Feb 2, 02:21 CST
Identified - Administrators have confirmed that multiple buildings are experiencing a electrical outage including Harrington Education Center Office, Harrington Education Center Classroom, Academic Building. This issue seems to have been caused by a downed feeder distributing power to these areas. Technicians are currently enroute to assess the issue.
Feb 2, 01:51 CST
TTDN - TAMUG Dallas Comcast
Resolved - Network engineers have performed a fix on the system and have confirmed that the circuit has been up and stable for over an hour. This incident will now be considered resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 2, 14:49 CST
Investigating - The TAMUG Dallas Comcast circuit is currently experiencing degradation and packet loss. The provider is actively investigating the cause. TTDN services are not affected, as redundant architecture is successfully rerouting traffic to alternate paths.
Feb 2, 11:25 CST
Aggie Maps degradation
Resolved - This incident has been resolved.
Feb 2, 13:34 CST
Update - We are continuing to monitor for any further issues.
Feb 2, 11:28 CST
Monitoring - The Aggie Map website (https://aggiemap.tamu.edu) Layer services have been restored. Aggie Map team will be Monitoring Closely today to ensure availability of services.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 2, 10:15 CST
Investigating - The Aggie Map website (https://aggiemap.tamu.edu) is currently experiencing a service degradation, with multiple map layers unavailable. Our engineers are actively investigating the issue. There is no estimated time for resolution at this moment.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Feb 2, 09:51 CST
Feb 1, 2026
Power Outage Affecting Multiple Buildings
Resolved - Facilities has reported that power has been restored to these buildings.
Feb 1, 11:13 CST
Investigating - Administrators have confirmed that multiple buildings are experiencing a power outage including Francis Hall, Thompson Hall, the Reed-McDonalds Building and the Engineering Innovation Center. This issue is expected to have been caused by a downed feeder distributing power to these areas.

Technicians are currently enroute to assess the issue. There is currently no estimated time to resolution.
Feb 1, 08:59 CST
Jan 31, 2026

No incidents reported.

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