Intermittent Email Access Issues (Exchange Online)
Monitoring - Our telemetry indicates that disabling the impacting updates has significantly reduced the number of errors. We're continuing to monitor the environment to validate no additional mitigation actions are needed.
Mar 31, 2026 - 07:49 CDT
Update - Vendors are continuing the process of enabling the previously mentioned secondary configuration change to resolve this issue within the remaining impacted mailboxes. In parallel, vendors have identified further details regarding the root cause of the impact, and the root cause section of this communication has been adjusted to reflect their findings.

Vendors will continue monitoring their service health telemetry to determine whether the failures reduce as efforts to enable their secondary mitigation progress.
Mar 26, 2026 - 15:04 CDT
Update - Mar 25, 2026, 12:41 PM CDT

Microsoft vendors have completed disabling the impacting change and vendor telemetry shows significant improvement. Microsoft is in the process of enabling a subsequent configuration to remediate the remaining mailboxes.
Mar 25, 2026 - 15:47 CDT
Identified - Current Status: Service Degradation
Start Date: March 11, 2026
Microsoft Issue ID: EX1256020
Affected Service: Exchange Online (Email)

What’s happening:
Some users may experience intermittent issues accessing their email when using certain Outlook applications. The problem does not affect all users, and access may work at times and fail at others.

Who is affected:
This issue mainly impacts users who access email using:
Outlook mobile apps (iOS and Android)
The new Outlook for Mac
Other access methods, such as Outlook on the web, may continue to work normally.

What you may notice:
Outlook may fail to connect or sync
Email may not load temporarily
Repeated retry or sign‑in prompts
Issue may resolve itself temporarily and then reoccur

Cause:
Microsoft has identified the issue as being caused by a recent service change related to how Exchange Online handles certain account connections.

What’s being done:
Microsoft has already rolled back part of the change and is now disabling it more broadly after seeing improvements with earlier fixes. They are also disabling a related prerequisite change to fully resolve the issue. Error rates are decreasing, but work is still ongoing.


What you can do for now:
Retry accessing email after a short time
Use Outlook on the web as an alternative if you’re affected

The M365 Cloud Services team will continue to monitor the situation and share updates as they become available.
For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 24, 2026 - 16:02 CDT
Core Services Degraded Performance
Campus Email Degraded Performance
Canvas Operational
Duo Multi-Factor Authentication Operational
Google Apps Operational
Howdy Operational
Microsoft 365 Operational
NetID Authentication Operational
TAMU Campus Internet Connectivity Operational
Phones and Cellular Operational
Zoom Operational
Administrative & Business Operational
Adobe Sign Operational
Aggie Educators Portal Operational
Aggie Schedule Builder Operational
AggieWorks Operational
Applicant Information System (AIS) Operational
Bill Payment Suite Operational
Camera Systems and Door Access Operational
FileX Operational
Financial Aid Portal Operational
Laserfiche Operational
Meal Plans Portal Operational
Parking and Transportation Services Operational
Flywire Operational
Communication & Collaboration Operational
Cable TV, IPTV Operational
Code Maroon Operational
Listserv Operational
Slack Operational
Infrastructure Operational
Data Center Services Operational
Enterprise Backup Solutions Operational
GitHub Operational
Private Cloud Services Operational
Public Cloud Services Operational
Radio - 800 MHz Radio System Operational
TTDN Operational
Virtual Private Network (VPN) Operational
IT Professional Services Operational
Axonius Asset Management Operational
Elastic Security Platform Operational
Service.tamu.edu Operational
TLS Certificate Issuance Operational
Teaching and Learning Operational
Aggie Virtual Desktop Operational
Computer Labs and AggiePrint Operational
MediaSite Operational
Modern Campus Operational
Qualtrics Operational
General Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EAB Navigate Upcoming Downtime Apr 7, 2026 20:00-21:30 CDT

Start Time: April 7, 2026, 8:00 PM CST
End Time: April 7,2026, 9:30 PM CST
EAB Navigate will be unavailable during an upcoming system release
Impact: Navigate Student will be offline and inaccessible during this maintenance window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: - 632628
Posted on Mar 30, 2026 - 09:24 CDT
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Aggie Virtual Desktop System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 21:00 CDT
Scheduled - Begin Time: 04/03/2026, 9:00PM
End Time: 04/04/2026, 7:00AM

Details of Maintenance: Administrators will be performing a rolling update of the Horizon connection servers.

Impact to Users: If there are customers who have active sessions, they may experience a disconnection. Administrators will notify these customers directly by using the built-in tools that maintenance is being done and that users will need to reconnect to continue their session.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 637766
Apr 2, 09:35 CDT
Apr 3, 2026
Unexpected Change in Azure Access Behavior – Kion Sign-In Now Required
Resolved - This incident has been resolved.
Apr 3, 08:38 CDT
Monitoring - Following a scheduled update on the evening of March 17, an unexpected change in behavior is preventing users who access the Azure portal directly — without first going through Kion — from being able to view their Azure resources or subscriptions

If you are affected, please use the following process:

1.) Sign in to Kion at https://kion.cloud.tamu.edu.
2.) Navigate to your Project and use the Cloud Access buttons to select a role and access Azure.
3.) Continue working in the Azure portal from that Kion-launched session.

While this change was unintended, there is currently no method to revert to the previous behavior, making this a permanent change going forward. Directly logging into the Azure portal without first authenticating through Kion is no longer supported. Kion-initiated Azure sessions will remain active for eight (8) hours.

For assistance, please contact Cloud Operations at cloudops@tamu.edu.
Mar 20, 23:58 CDT
Authentication Loop Error for Outlook 2019/Classic
Resolved - As iterated previously, Microsoft Office 2019, including Outlook 2019, reached its End of Support period in October 2025. Campus Members experiencing issues with their Outlook client are encouraged to update their personal devices to Microsoft 365 apps or use the web client at outlook.office.com. The installer for Microsoft 365 Apps can be found at the following URL: m365.cloud.microsoft/apps.

At this time, we are considering this issue to be resolved.

If you have additional questions or concerns, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Apr 3, 08:38 CDT
Update - We are continuing to investigate this issue.
Mar 18, 22:18 CDT
Update - Microsoft Office 2019, including Outlook 2019, reached its End of Support period in October 2025. Campus Members experiencing issues with their Outlook client are encouraged to update their personal devices to Microsoft 365 apps or use the web client at outlook.office.com. The installer for Microsoft 365 Apps can be found at the following URL: m365.cloud.microsoft/apps.

If you are experiencing this Outlook issue with a device owned and managed by the University, please reach out to your Departmental IT or reach out to Help Desk Central so that they may assist directing tickets to the right department. Departmental IT will have the means to either install Microsoft 365 Apps for enterprise (which will allow for continued Outlook Classic use) or Office 2024 LTSC.

All clients older than the 2021 versions should be replaced or updated to ensure continued compatibility with Multi-Factor Authentication services.

If you have additional questions or concerns, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 18, 22:17 CDT
Investigating - Campus Members have reported encountering a DUO Login Loop when attempting to log into their Desktop Outlook Applications. Despite successful authentication with credentials and approving the DUO push notification received, the prompt for verification may appear again.

Admins are investigating the cause behind this behavior. If you are experiencing issues relating to this specific event or wish to receive additional assistance, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 18, 22:05 CDT
Apr 2, 2026
Adobe SSO Change
Completed - The scheduled maintenance has been completed.
Apr 2, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 20:00 CDT
Scheduled - Date: 4/2/26
Begin Time: 8:00 PM
End Time: 9:00 PM

Details of Maintenance: Adobe SSO will switch from OIDC to SAML.

Impact to Users: Customers will not be noticeably affected by the change. Logged in users will remain logged in until they log out or their token expires. New log ins will begin to use SAML immediately.

If issues are encountered after the change window, please email adobe@tamu.edu for assistance.

Change ID: 636514
Apr 2, 15:15 CDT
SSO Logon Issues
Resolved - This incident has been resolved.
Apr 2, 15:42 CDT
Monitoring - Start: 11:30 AM

Administrators reported this morning that some users were receiving name discrepancy errors when signing into SSO. A fix has now been implemented for this issue, and administrators are monitoring to verify that this issue is resolved.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 31, 14:53 CDT
Campus Wide Printer Outage
Resolved - All OAL Printers On Campus has been restored and is now operational.

If you have additional questions or concerns, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Apr 2, 05:11 CDT
Investigating - We have received reports that OAL Printers on campus are not operational, LSS team are actively investigating this issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Apr 2, 04:30 CDT
Apr 1, 2026
Linux Server Patching
Completed - The scheduled maintenance has been completed.
Apr 1, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:00 CDT
Scheduled - Date: Wednesday, April 1, 2026
Time: 8 PM - Midnight

Infrastructure Operations will be installing OS patches on managed Linux Servers. There will be a brief 10-minute downtime for each non-HA server as it is rebooted.

Maintenance is expected to be complete before the scheduled time, but the entire window is reserved. If you experience issues after the scheduled time, please contact Help Desk Central.

HA Servers / Resources Changed:

mysql-2p-db-a1.itss.tamu.edu
mysql-2p-db-a2.itss.tamu.edu
mysql-2p-db-a3.itss.tamu.edu

Non-HA Servers / Resources Changed:
bash.it.tamu.edu
db-2p-admin-a1.ac.tamu.edu
eas-1p-data.ac.tamu.edu
elastic.syse.tamu.edu
lsv-2p-app.syse.tamu.edu
lsv-3p-app.it.tamu.edu
maestro-3p-app.it.tamu.edu
mysql-01.itss.tamu.edu
mysql-02.itss.tamu.edu
pcr360-2p-app.syse.tamu.edu
pcr360-3p-app.ac.tamu.edu
proxy-2p-ext.it.tamu.edu
psc-2p-web-w1.syse.tamu.edu
pscweb-node-1.it.tamu.edu
web-2p-shared.ac.tamu.edu
web-nix-c7-1.syse.tamu.edu


Services / Web Sites Impacted:
pcr360.it.tamu.edu
keystone-staff.tamu.edu
cascade.tamu.edu
cio.tamu.edu
cis.tamu.edu
complaint.tamu.edu
coms-demo.tamu.edu
coms.tamu.edu
csba.tamu.edu
dist-a.tamu.edu
dista.tamu.edu
dr.tamu.edu
ebs.tamu.edu
fightback.tamu.edu
footballfever.tamu.edu
gomobile.tamu.edu
google.tamu.edu
hdc.tamu.edu
helpdesk.tamu.edu
help.tamu.edu
itac.tamu.edu
itforum.tamu.edu
itnet.tamu.edu
itpro.tamu.edu
itrm.tamu.edu
itss.tamu.edu
it.tamu.edu
laserfiche.tamu.edu
lynda.tamu.edu
mystery.tamu.edu
nis.tamu.edu
pcrepair.tamu.edu
pmo.tamu.edu
qualtrics.tamu.edu
sellsoftware.tamu.edu
sell.tamu.edu
shortcourses.tamu.edu
software-center.tamu.edu
softwarecenter.tamu.edu
tamulink.tamu.edu
telecom.tamu.edu
texaspipes.tamu.edu
uptime.tamu.edu
whatsyourstatus.tamu.edu
maestro.tamu.edu
listserv.tamu.edu

CR: 624053
Mar 25, 12:30 CDT
Mar 31, 2026
TTDN - TAMU Central Texas - Tarleton State University Lumen Circuit is down
Resolved - Vendor technicians have completed repairs on the damaged fiber in Killeen, Tx.

If you have additional questions or concerns, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 31, 21:26 CDT
Update - The provider has almost completed repairs on the damaged fiber in Killeen, Tx. Current ETR is approximately 30 minutes. TTDN services remain functional due to the architecture of the network infrastructure.
Mar 31, 19:04 CDT
Update - A vendor technician is currently on site repairing the damaged fiber in Killeen, Tx. There is no current ETR regarding the damaged fiber, however TTDN services remain functional due to the architecture of the network infrastructure.
Mar 31, 17:33 CDT
Update - The provider has discovered a fiber cut in Killeen Tx. A repair team has been dispatched. The estimated time of repair is 4 hours. Connectivity to this location remains available due to the redundant architecture of the network.
Mar 31, 14:24 CDT
Update - The provider is still investigating this issue with no estimated time to restoration. TTDN services remain operational due to the Architecture of WAN infrastructure.
Mar 31, 12:24 CDT
Identified - Provider has detected a fault in the fiber line and they are working on repairing it with no estimated time to restoration, TTDN services remain operational due to the Architecture of WAN infrastructure.
Mar 31, 09:58 CDT
Investigating - TAMU Central Texas - Tarleton State University Lumen Circuit is down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 31, 06:03 CDT
TTDN - HSC-RoundRock is Down
Resolved - The incident has been confirmed as fully resolved.
Mar 31, 13:46 CDT
Monitoring - Power has been restored. TTDN will continue to monitor the stability of the network until it is confirmed with facilities that the power outage has been fully resolved.
Mar 31, 12:16 CDT
Identified - Administrators have confirmed that this TTDN outage is due to power maintenance.
Mar 31, 09:26 CDT
Investigating - HSC-RoundRock is down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 31, 08:18 CDT
Code Maroon alerting system for Email and Desktop Client delivery
Resolved - Yesterday's issue with the alerting system has been investigated by the vendor. They continue to monitor the system and are in communication with our engineers concerning possible actions to avoid recurrence of the issue.
Mar 31, 09:55 CDT
Update - The Code Maroon vendor reports that all delayed emails and desktop popups have been successfully delivered. They continue to investigate for a root cause to the issue.
Mar 30, 14:27 CDT
Investigating - Today's Code Maroon campus test at 12:30pm identified a message delivery degradation for Emails and for Desktop Popups. All other communication channels (SMS, Mobile app, Twitter/X, etc.) performed as expected. The vendor is investigating the issue with emails and desktop popups. During vendor investigation efforts, you may receive today's test email or desktop popup much later than usual.
Mar 30, 13:56 CDT
Mar 30, 2026
Verizon Radio Swap for Zachry, ILCB, and SSB iDAS systems
Completed - The scheduled maintenance has been completed.
Mar 30, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 05:00 CDT
Scheduled - Start: 3/30/2026 5:00 AM
Stop: 3/30/2026 11:00 AM

The Cellular Infrastructure Group (CIG) is working with Verizon to perform a cellular radio swap to newer and supported hardware that feeds cellular signal to Zachry, ILCB, and SSB buildings. This swap is to bring the equipment that feeds these buildings in alignment with Verizon’s overall support strategy in our area. Maintenance window is being selected to minimize impact to customers as well as ensure Verizon team members can monitor performance and adjust as needed signal levels. There will be service interruptions (

CR: 624075
Mar 26, 15:22 CDT
Mar 29, 2026
Error When Accessing Google Apps
Resolved - Campus members who are experiencing this error may need to wait until tomorrow, 3/30, before they are able to access their Google account. Campus members will need to register for the National Student Conference(NSC) before they have access to their google account.

If you have additional questions or concerns, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 29, 19:05 CDT
Investigating - There's an error that states "Contact your domain administrator for access," when attempting to access your Google Apps account. Admins are investigating the cause behind this behavior. If you are experiencing issues relating to this specific event or wish to receive additional assistance, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 29, 18:25 CDT
Mar 28, 2026
AggieMap ArcGIS Secondary Server Node Maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 20:00 CDT
Scheduled - Start: 03/28/2026 8:00PM
Stop: 03/28/2026 11:00 PM

The AggieMap service will be going through a Relational Data Store troubleshooting process and will intermittently be unavailable during the change window.

CR: 622950
Mar 26, 15:25 CDT
Mar 27, 2026
Instructor Machines Slow Login Times
Resolved - Administrators have reported that this issue is resolved.

If you have any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 27, 13:47 CDT
Identified - The issue has been narrowed to Microsoft updates that are stuck in the queue. Technicians are scheduling reboots of these machines at 3AM overnight. The machines may need to restarted up to 3 times.
Mar 24, 16:53 CDT
Investigating - Some instructor machines are experiencing prolonged log in times. Additionally, some users are reporting that the Start Menu or Windows Explorer are not functioning properly.

We are currently investigating the root cause. We will provide updates as more information becomes available.
Mar 24, 11:20 CDT
Adobe Creative Cloud Degradation
Resolved - Adobe has implemented a fix for this issue and confirmed that the issue has been resolved. Users and administrators both have confirmed as well that systems have returned to normal.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 27, 11:50 CDT
Investigating - Adobe is currently experiencing a major service disruption affecting several Creative Cloud applications. You can track the real-time status at https://status.adobe.com. We are monitoring the situation closely and will share more updates as soon as they are provided.

Issue #202603270050
Status: Opened
Cloud: Creative Cloud
Regions: APAC, Americas, EMEA
Started: Mar 27, 2026 8:28 AM (UTC-5)

Mar 27, 2026 10:30 AM (UTC-5)
Impact severity: Major
Impact scope: Some customers are impacted.
Services impacted: Adobe Express Web(Social Media, Video, Photo, Document, Marketing Quick Actions)
Impact description: We’re investigating an availability issue.
Mar 27, 11:00 CDT
Mar 26, 2026
Planned Code Maroon Registration Outage
Completed - The scheduled maintenance has been completed.
Mar 26, 10:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 CDT
Scheduled - Begin Time: 03/26/2026, 9:00AM
End Time: 03/26/2026, 11:00AM

Details of Maintenance: The Code Maroon alerting system will undergo Planned maintenance on Thursday, 3/26/26, from 9:00am-11:00a to apply software updates to production servers.

Impact to Users: The entire window is reserved; however, the Code Maroon registration outage will be no more than a couple of minutes during this time. If unavailable, customers should try the Code Maroon registration process again at http://codemaroon.tamu.edu. The Code Maroon alert system will remain operational throughout the maintenance window.

If problems persist after the scheduled maintenance window, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.

Change ID: 576939
Mar 23, 11:14 CDT
Hour Limit Error in Aggie Schedule Builder When Registering For Classes
Resolved - We have received confirmation that students are now able to successfully register for all of their classes. Administrators have confirmed that the fix has resolve the issue.

If you continue to experience issues with class registration or have any further questions, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 26, 10:51 CDT
Monitoring - Administrators have discovered a script that incorrectly set the number of available register hours for students. A fix has since been implemented to change the limit back to the traditional 17 hours.

Students should now be able to register for classes as normal but may need to clear their cache and cookies or use an incognito window before reattempting.

For any further questions or assistance, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 26, 10:33 CDT
Investigating - We have received multiple reports from students that are attempting to apply for classes but run into an error that they could not register for the following courses because they have "Maximum hours exceeded". Administrators have already been notified and are currently investigating the issue.

We will provide an update to this issue by noon.

For any further questions about this issue, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 26, 10:23 CDT
Mar 25, 2026
Outbound Mail Rejections
Resolved - All email delivery deferrals related to misclassified sending IP reputations have ceased. We have confirmed successful mail flow to Outlook.com, Live.com, Hotmail.com, and MSN.com recipients, and monitoring results remain positive. No further action is required at this time.

If you have any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 25, 08:25 CDT
Update - After additional discussions with Proofpoint and Microsoft Deliverability, administrators were able to open a support case that has made a noticeable difference. Administrators have seen deferrals fall off completely since March 21. At this time, we are continuing to monitor these systems for successful deliveries.

For questions or further assistance, please contact Texas A&M Technology Services – Help Desk Central at 979‑845‑8300 or helpdesk@tamu.edu.
Mar 23, 15:43 CDT
Update - Technology Services is aware of ongoing issues affecting email delivery to Microsoft consumer domains, including Outlook.com, Live.com, Hotmail.com, and MSN.com. This is a global issue impacting multiple organizations. Microsoft is actively investigating the cause.

According to Microsoft’s official announcement:

"We are aware of an issue that may result in certain IP addresses being temporarily rejected at higher rates. We are actively investigating the issue. Please continue to submit tickets if you are experiencing this problem."

As a result, messages sent to these domains may experience delays or temporary rejections. Our mail servers will continue to retry undelivered messages for up to five days. No action is required from users at this time. This issue is not unique to Texas A&M.

Administrators are in communication with Microsoft and are monitoring ongoing recovery efforts. We will provide additional updates as new information becomes available.
Mar 2, 09:37 CST
Monitoring - After implementing a fix, administrators have confirmed that there has been significant improvement to delivery results of these services. Administrators are still working with the vendor at this time to determine the root cause of this issue. We will continue to monitor this service for stability and provide additional updates as they become available.

For questions or further assistance, please contact Texas A&M Technology Services – Help Desk Central at 979‑845‑8300 or helpdesk@tamu.edu.
Feb 27, 15:38 CST
Investigating - Messages sent from our mail server to recipients on Outlook.com, Live.com, Hotmail.com, and Msn.com are currently being temporarily rate limited due to IP reputation. As a result, outbound emails to these addresses may be delayed in delivery. The system will continue retrying undelivered messages for up to 5 days. No user action is required at this time, but email delivery to Outlook.com, Live.com, Hotmail.com, and Msn.com may be impacted until reputation issues are resolved.

For questions or further assistance, please contact Texas A&M Technology Services – Help Desk Central at 979‑845‑8300 or helpdesk@tamu.edu.
Feb 25, 08:25 CST
Mar 24, 2026
TTDN- CorpusChristi POP is Down
Resolved - Corpus Christi PoP is back online.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for additional assistance.
Mar 24, 19:12 CDT
Update - Both TAMU Corpus Christi and TAMU Kingsville are affected, however they both remain online due to the architecture of the network.
Mar 24, 14:35 CDT
Investigating - CorpusChristi POP is Down. Engineers are investigating the issue.

For any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 24, 14:09 CDT
Power outage near intersection of George Bush & Penberthy.
Resolved - Facilities confirmed that power has been restored at these locations.

If you have any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 24, 14:50 CDT
Investigating - Facilities has confirmed that there is a power outage affecting several buildings near the intersection of George Bush & Penberthy, Affected buildings include:

1556 - Penberthy Intramural Sports Center
1582 - West Campus Player Development Center
1583 - Davis Diamond Softball Stadium,
1584 - E.B. Cushing Stadium
1586 - Penberthy South Restroom
1587 - Penberthy South Control Building
1612 - Brookshire Brothers

Facilities has dispatched electricians to work on the issue. At present, there is no Estimated Time to Resolution.
Mar 24, 08:06 CDT
Open Access Lab AggiePrint Error
Resolved - HDC has had no additional reports today. This issue is resolved. If you have any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 24, 14:39 CDT
Monitoring - At around 8:00 AM users on Open Access Lab computers reported errors when using Aggieprint and were unable to print. Aggieprint servers have been restarted, and administrators are monitoring this issue. If users are still experiencing issues, please restart your browser and attempt to use Aggieprint again. Printing should resume within an hour.

If you have any further questions or concerns, please contact the Texas A&M Technology Services Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu.
Mar 24, 10:10 CDT
Adobe Document Cloud Sign In Degradation
Resolved - This incident has been resolved.
Mar 24, 00:02 CDT
Monitoring - Adobe has indicated that this issue is resolved; however, it may still take a bit longer to log in than standard. Admins will continue to monitor performance but if you have any related issues in the meantime, please reach out to Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for additional assistance.
Mar 23, 16:36 CDT
Investigating - Administrators have reported that sign in time is delayed when logging into Adobe Document Cloud. The vendor is aware of the issue and currently working on a fix.

If you believe you are experiencing issues related to this event, please contact Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for further assistance.
Mar 23, 11:11 CDT
Mar 23, 2026
Unable To Connect To The Hub
Resolved - Administrators have reported that this issue has been resolved.

If you believe you are still experiencing issues related to this event, please contact Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 23, 09:43 CDT
Update - We are continuing to investigate this issue.
Mar 23, 06:29 CDT
Investigating - Reports have been received stating that www.thehub.tamu.edu is currently down and Transportation team is actively investigating to resolve this issue.

If you believe you are still experiencing issues related to this event, please contact Technology Services' Help Desk Central at 979.845.8300 or at helpdesk@tamu.edu for continued assistance.
Mar 23, 06:19 CDT
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